天津招聘

Our Client is a Global Sustainable Energy MNC with a strong presence in China, including R&D, Production, Sales and Service in various Companies/BU’s around China. We are looking for an experienced Service Engineer (role based in Chengdu office)

Overall Purpose of Job:

？ Running daily activities on service function inclusive of other technical works as requested or assigned by the superior or service coordinator.

？ Setting up and support the dedicated service centers in North, Northeast and Northwest..

？ To perform the task of solving problems concerning waste water products by repairing, commissioning, installation guiding and trouble shooting with abundant application and system knowledge to obtain the benefit of the company and the customer as well. To be able to provide customized scheme to solve problem of products.

Main Task:
？ To ensure the satisfaction of the customers with the products of the company by means of effective and professional service work.

？ Fulfill the task of service function in site as well as in workshop/Office on schedule.

？ To be the lead of service team to conduct the site service.

？ To ensure rational working habits by optimum tools, equipment and method.

？ To ensure that the products for repair are examined thoroughly so that the cause for complaint can be stated and registered in a clear way.

？ To ensure that damaged parts get a close check for the reason of failure.

？ To prepare training materials and budget, to plan, arrange and implement the training internal and external service persons or customers on full line products.

？ To assist and work out adequate statistics on complaints and repair works for each type of product.

？ To prepare warranty cases, FAS and CCS report and follow the cases to close them.

？ To communicate with wastewater sales team and specialists in RHQ/HQ as well in order to support Grundfos market strongly.

？ To select local equivalent parts and local tools suppliers to solve urgent cases.

？ To ensure that the equipment is kept in a good and justifiable condition in respect of function and safety and that the measurement instruments is calibrated.

？ To advise customers whether will be better solution.

？ To manage and support the authorized service centers, and make sure that they provide the professional service that corresponds to the service policy of Grundfos.

？ To provide technical support and administration to service centers to implement their annual target.

？ To promote the preventative maintenance contract as well as spare parts.

？ To comply and ensure the observance of regulations, agreements and local arrangements.

？ To be equal to laws and regulations governing product safety, installations and operation directives.

？ To ensure the observance of superior goals for the function.

？ Other special tasks and projects when assigned by the supervisor or above.



Education and Training

? Diploma or degree holder in mechanical or electrical/electronic field, the education background related wastewater treatment will be priority.
? Good command in read and written Chinese and English

Experiences

? At least 3 years engineering services preferably in the maintenance sector
? Used to solve technical problems


Personality

? Customer orientation with good attitude
? Good communication skills
? Ability to work in independently

安普丹华国际咨询（北京）有限公司诚聘