Supplier Auditor and Developer-FMCG 美国公司
上海唯讯人力资源有限公司
- 公司规模：少于50人
- 公司性质：民营公司
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-11-16
- 工作地点：上海
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位月薪：20000-29999
- 职位类别：质量管理/测试经理(QA/QC经理) 体系工程师/审核员
职位描述
INCUMBENT NAME: None
JOB TITLE TO BE EVALUATED:
XXX Supplier Auditor and Developer MANAGER TITLE & NAME:
xxx Supplier Quality Manager
DEPARTMENT: Commercial Products Supply BASE LOCATION: China; Shanghai
CURRENT GRADE (IF JOB ALREADY EXISTS):
A. JOB SUMMARY: Describe the Purpose of this job in 2-3 Sentences.
The role of this position is to protect the trademarks of The XXX Company by assuring the ingredient suppliers are capable of manufacturing materials which meet The XXX Company (TCCC) and legal requirements.
This position is directly responsible for the Quality Authorization of manufacturing suppliers and distributors to supply ingredients globally to TCCC and involves working with suppliers in the following key areas
?？To identify and assess supplier capability, conduct audits, prepare audit reports and close out supplier audits in a timely manner
?？Follow up with suppliers on the implementation of corrective actions required to address observed nonconformance during audits
?？Maintain data related to supplier performance and risk
?？Develop new suppliers by educating them in the TCCC requirements and supporting them to meet these required, such that they can supply ingredients that meet our Company specifications and our Company requirements
?？Support the supplier with the ingredient authorization process for new suppliers of existing ingredients.
B. KEY DUTIES/RESPONSIBILITIES:
Briefly describe the primary duties/responsibilities of this job in 5-8 bullet points. Please list these duties in order of importance and include the percentage of time spent or required for each activity.
Prioritized Responsibilities % of Time
Auditing
Conduct in depth audits of CPS Suppliers against TCCC supplier governance requirements outlined in KORE and PICASSO. Assess the capability of the supplier to deliver ingredients according to the Coca-Cola standards / specifications and to ensure confidence on the quality of the supplied goods.
Ensure audits are conducted within required time frame and within budget 50
Reporting
Prepare value added audit reports, which allow stakeholders to clearly understand the level of compliance and risk associated with the supplier and allow the supplier operations to accurately address corrective action Communicate audit outcomes to stakeholders in timely manner.
Maintain supplier data (including risk profile) in the Company databases and tracking tools in a timely manner 15
Corrective Action Management
Follow up with suppliers on corrective action plans resulting from the TCCC audit to ensure the appropriate level of action is taken to eliminate non-conformance. Maintain a status for supplier compliance with closing nonconformance findings 10
Supplier Development
Work with suppliers to develop them in the following key areas:
?？Work with suppliers to improve their overall service level to TCCC
?？Outline the TCCC technical requirements to new suppliers & develop them to meet t these requires
?？Guide suppliers through the ingredient authorization process
?？Support Procurement strategic initiatives by developing suppliers that are important to the Procurement strategy
?？Work with suppliers to ensure that they meet our certificate of analysis (COA) requirements
?？Support existing suppliers that extend the scope of their supply to new CPS sites to understand the requirements of that site such that they can supply without issues
?？Develop a continuous improvement ethos with current and new suppliers
?？Develop procurement understanding of technical requirements 15
Team Routines
Ensure travel and budget data is maintained accurately and in timely manner on team tracking tools
Actively participate in Supplier Quality Management Team programs and communication routines 5
Competence & Supplier Requirements
Ensure full understanding of the Company supplier requirements (both generic and category specific requirements) and any updates to these requirements
Participate in global activities to further improve the consistency and calibration in supplier audits
Provide input on Supplier Requirements in KORE to the QSE department.
Implement, maintain and further improve the auditing approach and tools used for assessing the level of supplier compliance to TCCC requirements 10
C. FINANCIAL/ JOB SCOPE: Identify quantitative factors for this job, such as volume, annual budget, customer contacts (e.g., # of bottlers, customers, etc.), and other major indicators of the scope and complexity of this job.
Volume (unit case/gallons) n/a
Retail Customer Locations n/a
Foodservice Customer Locations n/a
Brands/Products Various (as ingredients being audited will cover all brands)
Product Launches Annually Various, (as a number of suppliers are developed to support product launches, average 4 suppliers developed for new product launches
Countries Various depending on travel requirements
Currencies Various depending on travel requirements
Bottlers & types n/a
Suppliers All CPS class 1 ingredient suppliers and distributors used by CPS in the CPS Asia region shared with others in the supplier quality management team in the Asia Geography.
# Vendors & Dollars Managed n/a
Management Role:
P&L, Profit Before Tax n/a
Operating Budget n/a
Opex dollars influenced n/a
Other n/a
Countries, BU(s), and/or Group Responsibility n/a
D. COMMUNICATION COMPLEXITIES: Indicate the level, purpose and complexity of the communications inside and outside TCCC. (Examples: Across business unit, groups or global communications; Dissemination of information internally, externally or mixed; Negotiations with one party internally or multiple parties externally, etc.) Include any Company spokesperson responsibilities.
Both internal and external verbal and written communications across multiple parties are required of this role. External communication is primarily with Suppliers where this role will represent the Company in technical areas. Internal parties include CPS QA departments, Business Units, Global Quality Analytical Services (GQAS), IQD, PICASSO Management Team, Procurement, R&D and QSE. Act as a liaison between the suppliers and various corporate and internal functions to exchange information and respond to inquiries and update on the status of progress towards supplier authorization.
E. ANALYSIS: Describe the types of problems this job must solve to perform successfully. Is the process well defined, or must this job develop new approaches to solve these problems?
?？Develop audit schedule and balance it with other work activities to achieve all audits within required time lines and to issue reports in timely manner.
?？Balance the time available on site at suppliers during an audit to ensure that all key processes and risks are prioritized and covered during the audit to provide a clear understanding of the risk profile and level of compliance of that facility
?？Decide audit outcome with the observed nonconformance are borderline between being successful and unsuccessful
?？Work with suppliers to solve for quality issues and SSDRs
F. JUDGMENT AND DECISION MAKING: Describe the nature and impact of decisions required in this job. Distinguish between recommendations made to someone else and decisions where this job has final authority. Indicate involvement (if any) with ABP and OBP development and execution.
?？Responsible to make daily decisions to accomplish work and achieve annual deliverables, including developing own audit schedule to achieve audits within the required time lines
?？Consults with manager when making position statements reflective of the entire department or when making recommendations, which have system/global impact.
?？Determine (in consultation with team manager) the approval or de-authorization of CPS suppliers
?？Leads root cause analysis and identifies solutions for supplier quality issues
G. INNOVATION: Indicate this job's responsibility for new processes, systems, or products.
Supplier development to provide the system with suppliers of new ingredients is an important role for this position. This role will also have the responsibility for improving the auditing approach and tools used for assessing the level of supplier compliance to TCCC requirements
H. SUPERVISORY RESPONSIBILITIES: List the number, if any, and type (full-time, part-time, contract) of direct reports; indicate the extent of this job’s involvement in supervision including hiring, conducting performance reviews, and terminations as well as team leadership, coordination of work assignments and other indirect supervision. Please attach a copy of the current or proposed organization chart, unless the org chart on the system is representative.
Not applicable
I. QUALIFICATIONS / COMPENTENCIES / SKILLS:
List the functional competencies and skills needed to successfully perform this job. Please do not describe the skills and qualifications of the incumbent, but rather the minimum skills and qualifications required to perform the job. Is this position a:
Leader of Self Yes
Leader of Others
Leader of Leaders
?？Fully trained ISO 9001 and ISO 22000 Lead auditor
?？In depth knowledge of GFSI standards and requirements
?？In depth knowledge of HACCP, food chemistry and food processing (including spray drying and crystallization processes), microbiology and metal detection
?？Audit Objectivity: Ability to remain independent and objective when performing audits. This includes adhering to the facts and standards and not being unduly influenced by operating management
?？Excellent communication and interpersonal skills
?？Building Technical Relationships: Ability to apply technical knowledge and establish credibility with highly technical audiences in order to build technical relationships that will benefit Company and gain the confidence of the suppliers
?？Knowledge of Operational Excellence
?？Computer systems/programs (including excel , SharePoint and SAP)
?？Competent in navigation and understanding of PICASSO
?？Basic Project Management: Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or work-plans to ensure successful completion (e.g., on time, within budget).
J. RELATED EXPERIENCE REQUIREMENTS/ QUALIFICATIONS: List the number of years and type of previous work experience required. Please do not describe the experience of the incumbent, but rather the minimum experience required to perform the job.
Experience:5 years’ experience in technical departments of the food or pharmaceutical industries with at least 2 years of auditing experience
K. EDUCATIONAL REQUIREMENTS: Indicate the minimum education level required to perform the job.
Education Required Level of Certificate
10 No Degree
11 High School
12 Intermediate Certificate / Associate Degree
13 University/Bachelor’s degree Yes
14 University/Advanced degree
15 Postgraduate/Master’s degree
16 Doctorate/JD/Ph.D./MD
L. PREFERRED QUALIFICATIONS: Please list any additional preferred qualifications. (example: CPA/MBA preferred)
Masters in analytical chemistry, organic chemistry, food science, toxicology or microbiology
M. CULTURAL DIVERSITY: Please describe any language, ethnic or culture differences this job faces. List any language requirements.
?？The ability to work with a global virtual team with many nationalities and significant time difference is required
?？Language Skills required: Fluent in both Chinese and English
N. WORKING CONDITIONS: Describe the risk of exposure to hazards in performing this job, and the types of hazards faced.
Working conditions include manufacturing sites and extensive travel and the associated hazards of both.
O. TRAVEL REQUIREMENTS: Indicate the annual percentage of time that this job requires overnight travel or day trips. Please include the nature and geographic scope of travel requirements
Significant travel required: 50-70%, primarily within China, but may also require a number of international trips per annum.
P. ADDITIONAL INFORMATION: Please provide any additional information that is not included in any of the above sections that would aid in ensuring that this job description represents an accurate and complete picture of the job. If the job existed previously, please describe what has changed. Also, please include any jobs that you believe are comparable to this job.
?？Being self-motivated and having initiative would be important, as it is a virtual team with the line manager located in a different Geography
?？Ability to work together with the team to leverage the team synergy
JOB TITLE TO BE EVALUATED:
XXX Supplier Auditor and Developer MANAGER TITLE & NAME:
xxx Supplier Quality Manager
DEPARTMENT: Commercial Products Supply BASE LOCATION: China; Shanghai
CURRENT GRADE (IF JOB ALREADY EXISTS):
A. JOB SUMMARY: Describe the Purpose of this job in 2-3 Sentences.
The role of this position is to protect the trademarks of The XXX Company by assuring the ingredient suppliers are capable of manufacturing materials which meet The XXX Company (TCCC) and legal requirements.
This position is directly responsible for the Quality Authorization of manufacturing suppliers and distributors to supply ingredients globally to TCCC and involves working with suppliers in the following key areas
?？To identify and assess supplier capability, conduct audits, prepare audit reports and close out supplier audits in a timely manner
?？Follow up with suppliers on the implementation of corrective actions required to address observed nonconformance during audits
?？Maintain data related to supplier performance and risk
?？Develop new suppliers by educating them in the TCCC requirements and supporting them to meet these required, such that they can supply ingredients that meet our Company specifications and our Company requirements
?？Support the supplier with the ingredient authorization process for new suppliers of existing ingredients.
B. KEY DUTIES/RESPONSIBILITIES:
Briefly describe the primary duties/responsibilities of this job in 5-8 bullet points. Please list these duties in order of importance and include the percentage of time spent or required for each activity.
Prioritized Responsibilities % of Time
Auditing
Conduct in depth audits of CPS Suppliers against TCCC supplier governance requirements outlined in KORE and PICASSO. Assess the capability of the supplier to deliver ingredients according to the Coca-Cola standards / specifications and to ensure confidence on the quality of the supplied goods.
Ensure audits are conducted within required time frame and within budget 50
Reporting
Prepare value added audit reports, which allow stakeholders to clearly understand the level of compliance and risk associated with the supplier and allow the supplier operations to accurately address corrective action Communicate audit outcomes to stakeholders in timely manner.
Maintain supplier data (including risk profile) in the Company databases and tracking tools in a timely manner 15
Corrective Action Management
Follow up with suppliers on corrective action plans resulting from the TCCC audit to ensure the appropriate level of action is taken to eliminate non-conformance. Maintain a status for supplier compliance with closing nonconformance findings 10
Supplier Development
Work with suppliers to develop them in the following key areas:
?？Work with suppliers to improve their overall service level to TCCC
?？Outline the TCCC technical requirements to new suppliers & develop them to meet t these requires
?？Guide suppliers through the ingredient authorization process
?？Support Procurement strategic initiatives by developing suppliers that are important to the Procurement strategy
?？Work with suppliers to ensure that they meet our certificate of analysis (COA) requirements
?？Support existing suppliers that extend the scope of their supply to new CPS sites to understand the requirements of that site such that they can supply without issues
?？Develop a continuous improvement ethos with current and new suppliers
?？Develop procurement understanding of technical requirements 15
Team Routines
Ensure travel and budget data is maintained accurately and in timely manner on team tracking tools
Actively participate in Supplier Quality Management Team programs and communication routines 5
Competence & Supplier Requirements
Ensure full understanding of the Company supplier requirements (both generic and category specific requirements) and any updates to these requirements
Participate in global activities to further improve the consistency and calibration in supplier audits
Provide input on Supplier Requirements in KORE to the QSE department.
Implement, maintain and further improve the auditing approach and tools used for assessing the level of supplier compliance to TCCC requirements 10
C. FINANCIAL/ JOB SCOPE: Identify quantitative factors for this job, such as volume, annual budget, customer contacts (e.g., # of bottlers, customers, etc.), and other major indicators of the scope and complexity of this job.
Volume (unit case/gallons) n/a
Retail Customer Locations n/a
Foodservice Customer Locations n/a
Brands/Products Various (as ingredients being audited will cover all brands)
Product Launches Annually Various, (as a number of suppliers are developed to support product launches, average 4 suppliers developed for new product launches
Countries Various depending on travel requirements
Currencies Various depending on travel requirements
Bottlers & types n/a
Suppliers All CPS class 1 ingredient suppliers and distributors used by CPS in the CPS Asia region shared with others in the supplier quality management team in the Asia Geography.
# Vendors & Dollars Managed n/a
Management Role:
P&L, Profit Before Tax n/a
Operating Budget n/a
Opex dollars influenced n/a
Other n/a
Countries, BU(s), and/or Group Responsibility n/a
D. COMMUNICATION COMPLEXITIES: Indicate the level, purpose and complexity of the communications inside and outside TCCC. (Examples: Across business unit, groups or global communications; Dissemination of information internally, externally or mixed; Negotiations with one party internally or multiple parties externally, etc.) Include any Company spokesperson responsibilities.
Both internal and external verbal and written communications across multiple parties are required of this role. External communication is primarily with Suppliers where this role will represent the Company in technical areas. Internal parties include CPS QA departments, Business Units, Global Quality Analytical Services (GQAS), IQD, PICASSO Management Team, Procurement, R&D and QSE. Act as a liaison between the suppliers and various corporate and internal functions to exchange information and respond to inquiries and update on the status of progress towards supplier authorization.
E. ANALYSIS: Describe the types of problems this job must solve to perform successfully. Is the process well defined, or must this job develop new approaches to solve these problems?
?？Develop audit schedule and balance it with other work activities to achieve all audits within required time lines and to issue reports in timely manner.
?？Balance the time available on site at suppliers during an audit to ensure that all key processes and risks are prioritized and covered during the audit to provide a clear understanding of the risk profile and level of compliance of that facility
?？Decide audit outcome with the observed nonconformance are borderline between being successful and unsuccessful
?？Work with suppliers to solve for quality issues and SSDRs
F. JUDGMENT AND DECISION MAKING: Describe the nature and impact of decisions required in this job. Distinguish between recommendations made to someone else and decisions where this job has final authority. Indicate involvement (if any) with ABP and OBP development and execution.
?？Responsible to make daily decisions to accomplish work and achieve annual deliverables, including developing own audit schedule to achieve audits within the required time lines
?？Consults with manager when making position statements reflective of the entire department or when making recommendations, which have system/global impact.
?？Determine (in consultation with team manager) the approval or de-authorization of CPS suppliers
?？Leads root cause analysis and identifies solutions for supplier quality issues
G. INNOVATION: Indicate this job's responsibility for new processes, systems, or products.
Supplier development to provide the system with suppliers of new ingredients is an important role for this position. This role will also have the responsibility for improving the auditing approach and tools used for assessing the level of supplier compliance to TCCC requirements
H. SUPERVISORY RESPONSIBILITIES: List the number, if any, and type (full-time, part-time, contract) of direct reports; indicate the extent of this job’s involvement in supervision including hiring, conducting performance reviews, and terminations as well as team leadership, coordination of work assignments and other indirect supervision. Please attach a copy of the current or proposed organization chart, unless the org chart on the system is representative.
Not applicable
I. QUALIFICATIONS / COMPENTENCIES / SKILLS:
List the functional competencies and skills needed to successfully perform this job. Please do not describe the skills and qualifications of the incumbent, but rather the minimum skills and qualifications required to perform the job. Is this position a:
Leader of Self Yes
Leader of Others
Leader of Leaders
?？Fully trained ISO 9001 and ISO 22000 Lead auditor
?？In depth knowledge of GFSI standards and requirements
?？In depth knowledge of HACCP, food chemistry and food processing (including spray drying and crystallization processes), microbiology and metal detection
?？Audit Objectivity: Ability to remain independent and objective when performing audits. This includes adhering to the facts and standards and not being unduly influenced by operating management
?？Excellent communication and interpersonal skills
?？Building Technical Relationships: Ability to apply technical knowledge and establish credibility with highly technical audiences in order to build technical relationships that will benefit Company and gain the confidence of the suppliers
?？Knowledge of Operational Excellence
?？Computer systems/programs (including excel , SharePoint and SAP)
?？Competent in navigation and understanding of PICASSO
?？Basic Project Management: Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or work-plans to ensure successful completion (e.g., on time, within budget).
J. RELATED EXPERIENCE REQUIREMENTS/ QUALIFICATIONS: List the number of years and type of previous work experience required. Please do not describe the experience of the incumbent, but rather the minimum experience required to perform the job.
Experience:5 years’ experience in technical departments of the food or pharmaceutical industries with at least 2 years of auditing experience
K. EDUCATIONAL REQUIREMENTS: Indicate the minimum education level required to perform the job.
Education Required Level of Certificate
10 No Degree
11 High School
12 Intermediate Certificate / Associate Degree
13 University/Bachelor’s degree Yes
14 University/Advanced degree
15 Postgraduate/Master’s degree
16 Doctorate/JD/Ph.D./MD
L. PREFERRED QUALIFICATIONS: Please list any additional preferred qualifications. (example: CPA/MBA preferred)
Masters in analytical chemistry, organic chemistry, food science, toxicology or microbiology
M. CULTURAL DIVERSITY: Please describe any language, ethnic or culture differences this job faces. List any language requirements.
?？The ability to work with a global virtual team with many nationalities and significant time difference is required
?？Language Skills required: Fluent in both Chinese and English
N. WORKING CONDITIONS: Describe the risk of exposure to hazards in performing this job, and the types of hazards faced.
Working conditions include manufacturing sites and extensive travel and the associated hazards of both.
O. TRAVEL REQUIREMENTS: Indicate the annual percentage of time that this job requires overnight travel or day trips. Please include the nature and geographic scope of travel requirements
Significant travel required: 50-70%, primarily within China, but may also require a number of international trips per annum.
P. ADDITIONAL INFORMATION: Please provide any additional information that is not included in any of the above sections that would aid in ensuring that this job description represents an accurate and complete picture of the job. If the job existed previously, please describe what has changed. Also, please include any jobs that you believe are comparable to this job.
?？Being self-motivated and having initiative would be important, as it is a virtual team with the line manager located in a different Geography
?？Ability to work together with the team to leverage the team synergy
公司介绍
1. Company Profile
Combined by a group of Human Resource professionals who have sound experiences in top global corporations. Vision HR positions itself as the human resources solution provider for all human resource needs. We build your success in business by building your workforce. We will work with your different operational divisions as well as with the HR department to better leverage pools of talent and add value to your organization.
2．Service Philosophy
Vision HR guarantees to provide a specialized and efficient service through good communication to clients, multi-understanding of the job description and the candidate's information, and flawless operation of the local labor law issues.
The key is find right person for right position is our service philosophy of being successful. No matter it is in the past, now, or in future, all of us will offer service of giving customer's satisfied service.
3. Our Goal
To be a trusted advisor to our clients
Combined by a group of Human Resource professionals who have sound experiences in top global corporations. Vision HR positions itself as the human resources solution provider for all human resource needs. We build your success in business by building your workforce. We will work with your different operational divisions as well as with the HR department to better leverage pools of talent and add value to your organization.
2．Service Philosophy
Vision HR guarantees to provide a specialized and efficient service through good communication to clients, multi-understanding of the job description and the candidate's information, and flawless operation of the local labor law issues.
The key is find right person for right position is our service philosophy of being successful. No matter it is in the past, now, or in future, all of us will offer service of giving customer's satisfied service.
3. Our Goal
To be a trusted advisor to our clients