天津招聘

Responsibilities:

Drive institutionalization of OE practices in Operations through on-going coaching & mentoring of Japanese process Operations teams

Drive post Go-live 30/60/90 day reviews; identify gaps; work closely with Operations to close the gaps

Drive Lean programs in Operations and be accountable for delivering target results

Work closely with operations teams to identify performance gaps, identify root causes and drive actions to closure

Lead Process Improvement initiatives that will drive short to long term solutions

Build a culture of operational excellence in BPO (e.g Operations Teams) by running multiple programs

Coach & mentor OE SPOCs from Operations on OE practices/ tools and help build capability in Operations team

Facilitate Operational Excellence workshops, client visits, and participation on any company sponsored programs where Operational Excellence is one of the agenda

Qualifications:

Black Belt Certified and experienced in handling mid to large scope projects

Exposure to Lean or any other Continuous Improvement methodologies

Data Driven

Pays attention to detail

Excellent inter personal skills & Relationship management skills

High level of integrity

Analytical & adaptable to change

Ask for continuous improvement projects/ initiatives à role of the candidate - tasks/ responsilibities - activities involved

With Ops background

With Quality background

瑞思咨询成立于2006年，是国内较早经人力资源与社会保障部正式批准设立的一家专业从事人才咨询、招聘、派遣、培训、测评、劳务派遣、人力资源服务流程外包、灵活用工等业务的专业机构，自成立始即坚持较业内公司更严格的内部用人标准，拥有一批高素质、专业化的高端人才招聘顾问团队。员工团队中，23%具有博士、硕士以上学位，91%具有本科以上学历。公司既有一批平均从业经验超13年的猎头专家团队，也有一批在主要行业领域8-10年从业经验的资深猎头精英团队，更有众多从业3-5年的优秀猎头顾问。

瑞思咨询，14年坚持于猎头招聘领域的专业、专注，对外坚持为客户创造价值，追求与客户合作共赢、持久发展；对内坚持为猎头顾问提升专业价值，培养高产顾问。针对部分猎企纷繁的 “唯颠覆”“伪创新”“规模化（低端中介化）”“为规模速成（IPO）而融资”等倾向，公司管理层坚定认为持续提升瑞思咨询的核心竞争力与客户口碑，维持适度规模，稳健发展，是公司保持不败的法宝。