天津招聘

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Our Enterprise workforce provides deep expertise to manage and operate Accenture’s business functions and support client teams. They work in a wide range of functional areas including human resources, marketing and communications, finance, quality control, legal, IT, facilities and services.

Enterprise workforce professionals make sure we increase our earnings and grow as a company efficiently and effectively. We must continually update our organization and evolve to meet the ever-changing demands of the marketplace and achieve higher performance both for ourselves and our clients. Our Enterprise workforce people play a leading role in our strategic and operational programs, acting as the agents of change within Accenture itself.

We need people who can challenge conventional wisdom, offer unique perspectives and conceive more innovative solutions for our business.

Job Summary

The team lead has overall responsibility for overseeing the work of the on-going interview scheduling support team in ABS HR to ensure successful achievement of business goals, including but not limited to:
Managing the team to achieve volumes, standards and targets within service level agreements through and with the team.
Providing a centre of excellence, delivering a professional, high quality, cost effective service to the client, in accordance with agreed business and customer requirements.
Ensuring that the team are familiar with resource planning and management procedures of all supported countries
Putting in place and implementing an ongoing review of current practices in order to enhance the service that ABS provides for customers

Key Responsibilities

The specialist assists the operations lead with integration of client’s service measures into daily operational procedures in the subgroup of ANZ, ASEAN Scheduling Interview, ensure successful achievement of business goals, main responsible process as following, but not limited to:
Managing the execution of a range of processes within the HR Service Centre to provide services in accordance with the following ABS service lines
Interview scheduling support for ANZ/ASEAN
Liaising with country and GU resource management leads to proactively address process issues
Executing ad hoc tasks from supported country as necessary
Working with multiple stakeholders/internal clients to ensure the timeliness and accuracy of process

Transactions
Ensure the completion of all administrative tasks related to the implementation of the service lines noted above in the team
Ensure the Team perform information maintenance and update for all service lines in an accurate and timely manner
Exercises consistent judgment and discretion with work directly related to management policies and the general operations of the