天津招聘

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture's Services workforce is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, help desk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

OVERALL PURPOSE OF JOB
Support Japanese Process Transition from Operational Excellence perspective;
Support Japanese BPO process Operational Excellence;
Lead OE process improvement project.



RESPONSIBILITIES AND AUTHORITIES


Drive institutionalization of OE practices in Operations through on-going coaching & mentoring of Japanese process Operations teams
Drive post Go-live 30/60/90 day reviews; identify gaps; work closely with Operations to close the gaps
Drive We@Accenture (with Lean) programs in Operations and be accountable for delivering target results
Work closely with operations teams to identify performance gaps, identify root causes and drive actions to closure
Lead Process Improvement initiatives that will drive short to long term solutions
Build a culture of operational excellence in BPO (e.g Operations Teams) by running multiple programs
Coach & mentor OE SPOCs from Operations on OE practices/ tools and help build capability in Operations team
Facilitate Operational Excellence workshops, client visits, and participation on any company sponsored programs where Operational Excellence is one of the agenda

PROCESSES
Black Belt Certified and experienced in handling mid to large scope projects
Exposure to Lean or any other Continuous Improvement methodologies
Data Driven
Pays attention to detail
Excellent inter personal skills & Relationship management skills
High level of integrity
Analytical & adaptable to change

SELLING MESSAGES:
Accenture Manila's BPO practice is new and rapidly growing. Qualified candidates will be joining a global and world-class organization, one of the leaders in the field of outsourcing. Most of our clients are part of the Fortune 500 companies. We do not serve any local companies.
BPO (Business Process Outsourcing) provides long-term (typically 5-10 year contracts), customized delivery and management of important processes, such as finance and accounting, administration, logistics and customer relationship management (mostly back office operations), for clients based in US, Europe and Asia Pacific.
We have been providing services such as: finance and accounting (A/R, A/P, General Accounting), enrollment and membership processing, claims processing, contract drafting, vendor management, among others, for the past 2 ? years, to our clients worldwide.
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埃森哲（中国）有限公司诚聘