天津招聘

工作内容：

? Design & Implement the Client Service & Metrics Consumer Deck. This will include but not limited to;

o Load Balancing / Capacity Planning (on shore & off shore)

o Best Practice Techniques

o Consumer Financials & Service Metrics

o SLA Service Levels – Service Survey & Website

? Managed client service and interaction across the following;

o Governance model (Daily monitoring, consumer service, planning, escalation)

o Client issues

o Service issues / incident management

o People issues associated with service delivery

o Change pipeline planning and client rollout

? Work in partnership with clients & technology to improve timeliness, accuracy and control of reconciliation service levels

? Work in partnership with other heads (specifically Business Development & Risk & Control) to support strategy (including any change related activity)

要求：

Previous Experience:

? Minimum of 8 years in Financial Services

? Managing regional/global delivery teams with a proven track record for delivering quality and accuracy

? Experience in collating and implementing business plans and strategic direction

? Real-world experience in analysis, design and implementation

? Collecting, defining and documenting business and technology requirements.

? Experience in running regional/global BAU teams and strong people management skills

? Practical Operations processing experience in a ICG product line - FX, Loans, CRMS, Derivatives, Equities, Fixed Income, TTS or SFS and Reconciliations & controls

? Managing, organizing and prioritizing multiple tasks and responsibilities

Competencies:

? Excellent oral and written communication skills and ability to facilitate discussions

? Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge

? Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements

? Ability to learn/understand some technical implications of system design

? Willingness to ask questions, challenge the process and seek out answers

? Ability to work independently, multi-task, and take accountable ownership of various parts of a project or initiative to own the outcome

? Excellent analytical and problem solving skills

? Microsoft Excel, Word & PowerPoint

工作地点：大连，北京，上海

招聘职位：1

微信名称：博科人才公众平台
微信账号：ptsolution

博科人才诚聘
职位：人才咨询顾问，猎头顾问，市场营销，顾问助理，业务助理
 
工作内容：向一流外企提供各类IT人才；
应聘条件：英语或日语精通，正规本科学历，沟通能力和语言表达能力强，有亲和力，
有耐力，勤奋努力，富于挑战精神，善于与人合作。
 
招聘人数：10人
工作地点：大连
应聘请发简历到 hr@ptsolution.cn
简历审核合格者，我们将***时间联系您。
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公司概要
博科人才是具有良好口碑和专业实力的猎头公司，致力于IT等行业高端人才的寻访、推
荐、储备。客户以世界500强外资企业为首，欧美、日本、国内知名企业等为辅，遍布中国各主要
城市。我们以国际规范的服务，向企业推荐优秀人才，向人才提供高级职位！
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联系方式
地址：大连市中山区中山路88号天安国际大厦1603室
电话：0411-8254-0380;0411-8254-0382;0411-8254-0383
应聘邮箱：hr@ptsolution.cn