天津 [切换城市] 天津招聘天津行政/后勤招聘天津前台接待/总机/接待生招聘

前台兼客服

康戴里贸易(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2015-03-12
  • 工作地点:上海-静安区
  • 招聘人数:1
  • 工作经验:应届毕业生
  • 学历要求:大专
  • 职位类别:客服专员/助理(非技术)  前台接待/总机/接待生

职位描述

前台接待/客户服务:
1. 接听客户来电,态度热情亲切,准确转接电话
2. 热情接待上门客户,询问客户需求
3. 接收快递信件,及时转交相关人员
4。 解答电话及上门客户关于库存、价格及产品其他相关信息的咨询,及时准确的回复

订单处理:
1. 及时准确的处理销售/市场/上门客户提供的订单,与相关人员沟通协调,确保SO单输入准确性及下单及时性
2. 在处理订单和开具发票之前,确保所有的订单价格必须与销售经理和信用控制人员及公司批准的价格体系和流程相符
3. 确保客户的询单、传真订单等内容符合公司的规定

小库管理:
1.负责上门客户销售订单的发货,并保证出货正确率
2.关心小库的库存情况,合理备货,并及时填写各相关单据
3.及时做好小库台帐,并定期与ERP系统核对,发现问题及时反映并处理,确保库存。

公司介绍

Antalis is the largest European group in the distribution of communications support materials (Print & Office Paper, Packaging, Promotional Products and Visual Communication).Antalis is fully-owned by Sequana Capital, listed on the Premier Marche of the Paris Stock Exchange
Today, more than 180,000 customers from printers and resellers to large companies and communication agencies in some 37 countries rely on Antalis products & services . The reason is simple: our customers are what drive our goals and strategy. We offer them what they want, when they want it, quickly, reliably and with care.
As customer satisfaction is a key priority, we strive to provide the very best service through our worldwide network of more than 2,000 local sales representatives. Our operations cover 34 countries across four continents.

Antalis (China) Ltd. established on a mission to provide high quality design and printing papers for the advertising and printing industries of China, we aspire to enhance printing quality for flawless printing effects. We carry a full range of top grade papers that represent the best of Europe.
The five Antalis business areas cover all communication support needs:
Print: Paper distribution to printers and communications agencies.
Office: Supply of professional communication products (paper, envelopes and consumables) to companies, government administrations and retailers.
Visual Communication: Specific media for visual communication specialists: paper, cardboard, plastics.
Packaging: Secondary packaging products for conditioning and protection.
Promotional Products: Distribution and personalization of promotional items.
Six branches in Beijing, Shanghai, Guangzhou, Tianjin, Shenyang & Chengdu were set up to support our development in China. Furthermore, we plan to expand our operations to more cities in China.
For more information, please visit our company website:

***************

联系方式

  • 公司地址:地址:span先列中路80号汇华商贸大厦5层501单元自编011号