天津 [切换城市] 天津招聘天津客服及技术支持招聘天津客服专员/助理(非技术)招聘

customer service executive(客服执行员)

康戴里贸易(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2013-10-14
  • 工作地点:上海-静安区
  • 招聘人数:1
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:客服专员/助理(非技术)  

职位描述

1. college degree or above
2. At least 1 year working experience in JV or Foreign owned company is preferred
3. Experience in international business and Import & Export is preferred.
4. Good command of English in writing and speaking.
5. Excellent communication skill, highly customer oriented.
6. Knowledge and experience of ERP system is preferred.

Responsibilities:
1. Follow up the order procedure to meet customer expectation
2. Timely feedback the order information to customers and procurement staff
3. Communicate with other teams to meet customer service target
4. Enable to solve various issues from the customer
5. Maintain proper documentation and filling system on order processing with high traceability and compliance to the procedure

公司介绍

Antalis is the largest European group in the distribution of communications support materials (Print & Office Paper, Packaging, Promotional Products and Visual Communication).Antalis is fully-owned by Sequana Capital, listed on the Premier Marche of the Paris Stock Exchange
Today, more than 180,000 customers from printers and resellers to large companies and communication agencies in some 37 countries rely on Antalis products & services . The reason is simple: our customers are what drive our goals and strategy. We offer them what they want, when they want it, quickly, reliably and with care.
As customer satisfaction is a key priority, we strive to provide the very best service through our worldwide network of more than 2,000 local sales representatives. Our operations cover 34 countries across four continents.

Antalis (China) Ltd. established on a mission to provide high quality design and printing papers for the advertising and printing industries of China, we aspire to enhance printing quality for flawless printing effects. We carry a full range of top grade papers that represent the best of Europe.
The five Antalis business areas cover all communication support needs:
Print: Paper distribution to printers and communications agencies.
Office: Supply of professional communication products (paper, envelopes and consumables) to companies, government administrations and retailers.
Visual Communication: Specific media for visual communication specialists: paper, cardboard, plastics.
Packaging: Secondary packaging products for conditioning and protection.
Promotional Products: Distribution and personalization of promotional items.
Six branches in Beijing, Shanghai, Guangzhou, Tianjin, Shenyang & Chengdu were set up to support our development in China. Furthermore, we plan to expand our operations to more cities in China.
For more information, please visit our company website:

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联系方式

  • 公司地址:地址:span先列中路80号汇华商贸大厦5层501单元自编011号