天津招聘

Duties:
? Communicate to onshore OM about program issues/releases/change requests and cross functional team managers on program requirements as needed
? Manage and review SLAs to verify if contract SLAs being met on a daily basis
? Monitor production incidents and issues
? Submit daily/weekly/monthly reports timely
? Participate in reviews of software releases and provide the communications back to onshore OM team
? Document and manage change request, participating in discussion, clarifying requirements and attending meetings as needed
? In charge of incident management and release management, participate and host conference calls with onshore teams

Qualifications:
? Must have at least 2 years operation management experience
? Extensive experience in software operation/production management
? Heavily involved in application delivery process, such as deployment or minor release
? Ability to work with teams at all levels to deliver effective and timely decisions
? Excellent resource management skills, uses time effectively and plan beyond current needs and requirements
? Uses creativity and innovation to work through challenges and enhance efficiencies
? Excellent English telecommunication, written and oral skills
? Adapts quickly to changes in work assignments, schedules and priorities
? Be able to multi-task, handle emergency task and work under stress
? Be responsible, flexible and reliable

Education & Experiences
? 2-8 years working experience
? Bachelor degree in Computer Science/Engineering or equivalent experience
? CET4 is a must, CET6 preferred
? ITIL V3 Foundation or PMP is a plus
? Previous OM experience is a big plus
? Previous working in finance industry is a plus

ABOUT COGNIZANT
Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital or follow us @Cognizant.

高知特 —— Cognizant（NASDAQ-100：CTSH），是全球领先的信息技术专业服务公司，致力于帮助客户在数字时代打造新的商业模式、运营模式和技术模式。通过我们植根于不同行业、专业独到的咨询式服务，我们将帮助客户构想(Envision)和建造(Build)未来愿景，成就(Run)创新和高效的企业。高知特（Cognizant）总部位于美国，“财富” 美国500强企业中名列第195位，被评为全球最受赞赏的公司之一。欢迎访问公司主页了解更多有关高知特（Cognizant）的数字服务。