天津招聘

Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


Global Service Delivery
Within HSBC Technology and Services, Global Service Delivery is a business-aligned, customer-servicing organisation with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level.


We are currently seeking an experienced professional to join this team in the role of Wealth Service Manager, SD HBCN.

In this role, you will:

To monitor daily operations in regard to HBCN’s Wealth Management products and ensure all exceptional cases are well handled. To ensure smooth and efficient running of daily operations as well as to deliver high stands of service to all customer groups.
Streamlining operational procedures, and identifying methods to reduce operational risk.
Managing and providing training and development to team staff. Liaising and coordinating with other internal or external business parties for smooth cooperation.

·By adhering to transaction processing and pre-set guidelines, to review operations procedures regularly and monitoring the daily operation closely.
·To ensure the punctuality and accuracy of the daily transactions and statistic data report to internal department according to regulatory authorities’ requirement.
·To supervise other various operation tasks, including project coordination/UAT for system enhancement and system maintenance for new and existing products etc.
·To set up the DIB/E-DIB/BRCM work frame and keep the Operation Manuals up to date for different Wealth Management functions.
·To forecast and review the work tasks against resources required.
·To monitor and analyze operations productivity results and to provide guideline in enhancing operations efficiency and effectiveness.
·To communicate with different business lines and parties, including custodian banks and fund houses, to set up and maintain a good working relationship.

·By identifying the areas for improvement, arranging normal training courses in both banking knowledge and professional skills. Organizing cross-functional training to achieve high service standard and to provide more development opportunities for team staffs.


To be successful in the role, you should meet the following requirements:

Experience Requirements

·5-7 years’ working experience.

Knowledge/Special Skills Requirements

·Banking operation knowledge of Wealth Management products, remittance, and customer accounts, knowledge of PC, good command of oral and written English, communication skills, problem solving skill and people management skill.

Major Difficulties

·The jobholder has to be familiar with relevant regulations/procedures on Wealth Management products to ensure strict adherence and to provide accurate and quick response to internal / external customer’s enquiries, besides, he/she should endeavor to ensure customer satisfaction by providing alternatives. The jobholder has to prioritize the work and ensure its timely completion.
·Effective people management skills are required for this position too.



You’ll achieve more when you join HSBC.
http://www.hsbc.com.cn/1/2/careers-cn

HSBC takes pride in a diverse and inclusive working environment that sees our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank (China) Company Limited

汇丰是具有全球规模的金融服务机构。我们通过三大环球业务：财富管理及个人银行、工商金融、环球银行及资本市场，为超过4,000万名客户提供服务。我们的业务网络遍及欧洲、亚洲、中东及非洲、北美和拉美，覆盖全球64个国家和地区。

“开拓全球机遇”乃汇丰的使命，也是集团价值所在。我们发挥***的专业知识、能力、广阔视野及多元观点，致力为客户开拓崭新机遇。我们云集人才，集思广益，汇聚资本，促进业务发展及增长，为集团的客户、雇员、投资者、社区，以至整个世界缔造更美好的未来。

汇丰控股有限公司在伦敦、香港、纽约和百慕大证券交易所上市，股东约 194,000 名，遍布全球 130个国家和地区。