天津 [切换城市] 天津招聘天津客服及技术支持招聘天津客服专员/助理(非技术)招聘

Spare Parts Order Specialist

都福企业管理(上海)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:多元化业务集团公司

职位信息

  • 发布日期:2013-10-15
  • 工作地点:苏州
  • 招聘人数:1
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位类别:客服专员/助理(非技术)  咨询热线/呼叫中心服务人员

职位描述

Belvac Production Machinery, Inc.

Position Description


Position Title: Spare Parts Order Specialist

General Function:

Spare Parts Order Specialist will work at Belvac Suzhou Distribution Center, with the main working responsibility as customer spare part order fulfillment; generally speaking, she/he will cover the specific work in daily operation of the whole order fulfillment cycle, from spare parts quotation, customer order acknowledging to payment receiving. So this position would be the contact window to the customers, meanwhile also would be the key coordinator taking in charge of daily stock replenishment planning based on the plenty of communication with Belvac US factory.

Number Direct Reports:

Budgetary Responsibilities (current year): Not applicable


Primary Responsibilities:

? Work as the interface to customers for spare parts daily order business;
? Take in charge of RMB quoting for regular parts, spare parts order acknowledging;
? Contact with Belvac Headquarter in US to organize the parts replenish purchasing from Belvac US;
? Work with logistic colleague in Shanghai to track the import shipment logistic status and escalate the abnormal issues timely;
? Arrange the shipping schedule of customer orders and work with finance colleague to follow up customer payment process;
? Help the logistic team to get the necessary specification of the spare parts to process the Customs clearance;
? Support service team to track the warranty parts delivery status;
? Other tasks assigned by manager.


Principal Working Relationship: Finance, Logistic, Warehouse, Customers.

Reports To: Operation Manager, Belvac Suzhou Distribution Center

Coordinates activities with: Operation Manager;

Education: Bachelors Degree in any discipline, international trading business or logistics is preferred.

Experience:

? At least 3 years customer service, sales administration or logistics working experiences is requested.
? Good command in both writing & verbal English.
? Related knowledge of logistics or trading will be preferred.
? Skilled in operating Microsoft office efficiently.
? Familiar with operation in integrated ERP system, the experience of working in IFS & King Dee system is preferred.

Now part of the multibillion dollar Dover Company (NYSE-DOV), Belvac was founded in 1962 in Lynchburg Virginia. Philosophies of quality, pride, craftsmanship, and work ethic set extremely high standards and quickly drove Belvac to become the world leader in its industry revolutionizing many manufacturing processes. For over forty years Belvac has turned innovative ideas into world class machinery. Serving both the Can Making and Plastics industry.

公司介绍

关于都福:
 美国都福集团是一家年营业额达70亿美元,全球领先的多元化工业产品制造企业。都福集团50多年来先后收购了全球数百家生产企业,旗下五大业务部门即工程系统、流体、制冷与食品设备、加油站设备、图像和识别五大业务部门的产品及服务涉足全球多个国家和地区。目前,都福在全球拥有超过200家的生产基地,约30家子公司和26,000名员工,年销售额达近百亿美元。

都福中国:
2009年,都福在上海成立了中国区总部。在所有员工的共同努力下,中国已成为都福全球最重要的战略市场和区域运营中枢。今天,都福集团旗下30多家子公司大部分已进入中国市场,其中包括路特利举升机、百士吉泵业、舒瑞普科技、优必得石油设备、马肯依玛士等业界享有盛誉的品牌子公司,并取得了可喜的成绩。同时,都福中国将秉承着‘致力于成为工业市场的行业领导者,与客户共赢’的宗旨,通过强大的本地化优势和领先的全球化服务经验,继续为中国客户提供更多样化、更完善的产品和服务,在中国这个充满活力的市场上取得更大发展。

截止目前,都福在中国区的员工达2000多人,在中国区的办公室、生产制造基地已遍布上海、苏州、深圳、北京、天津、海门等地。

联系方式

  • 公司地址:地址:span霄云路26号鹏润大厦