Customer Service Coordinator /客户服务专员
芬欧蓝泰标签(常熟)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:印刷/包装/造纸 机械/设备/重工
职位信息
- 发布日期:2012-08-01
- 工作地点:常熟
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:客服专员/助理(非技术)
职位描述
Purpose of the job:
1. Provides a wide variety of customer service to customers including order management, complaint handling as well as customer communications about products etc.
2. Professional & effective sales to support sales department for meet customer satisfaction
3. Internal communication cross-functional.
Key Tasks:
1. Measured targets: customer satisfaction, receivables management -Sales
2. Is responsible for whole order processing.
3. Is responsible for daily sales supports (sample, documentation, order list, customer profile)
4. Is responsible customer database and whole policy control especial credit and price.
5. Is responsible for Sales claim handling
6. Is responsible for support account receivable (SAR),
7. Is responsible for coordinating cross functions to provide better customer service (TCS, Logistic, Accounting etc) Is responsible for closely communicate with customers (visit, exhibition, seminar)
8. Works according to company regulations and according to the ISO procedures.
Prerequisites:
1. College degree
2. Work experience min 2 years in related field
3. Languages English level 3-4
If you are a strong team player with the desire to succeed, please kindly submit your resume via hr.china@upm.com. All applicants are provided equal opportunity. All information will be treated confidentially and will be only used for recruitment, selection and other employment-related purposes.
公司介绍
如需更多信息请访问www.upmraflatac.com/asia/chn
欢迎访问芬欧汇川官方微博:http://www.weibo.com/upmasia
如有意向,请在线申请或将简历发送至 ap.human.resources@upm.com,并请注明申请的岗位。
联系方式
- Email:ap.human.resources@upm.com
- 公司地址:上班地址:八里台工业园