天津 [切换城市] 天津招聘天津IT-品管、技术支持及其它招聘天津技术支持/维护工程师招聘

Service Delivery Assistant(IT Related)

诺和诺德(天津)科技有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信运营、增值服务  计算机软件

职位信息

  • 发布日期:2013-09-09
  • 工作地点:天津
  • 招聘人数:4
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:技术支持/维护工程师  

职位描述

The employee will be responsible for assisting Service Delivery Manager and Management team to ensure the high quality service delivery to our customers both in China and internationally.
Responsibility
Coordinator of monthly report and various other reports to customer and headquarter
Coordinator of update of Operational Manual
Assure operational documentation in QMIT/ISOtrain
Coordinator of various administrative tasks in relation to service delivery
Assure linguistic quality in relation to monthly reports to customer, various other reports, internal and external correspondence, minutes,
Assist in preparing invoicing material
Misc. administrative tasks for management team

Qualifications
Bachelor degree in computer science or business administration or relevant field. At least 1-2 years working experience.
Must be able to
1. communicate fluently in English, orally as well as written
2. interact with customer
3. Understand the importance of delivery according to promises given
4. Deal with situations of pressure, and show flexibility towards peak workloads or urgent assignment
5. Good at analytic skills
6. Show initiative, proactive, responsible and self-managed in relation to tasks
7. Have good understanding on:
8. ITIL processes
9. MS office
10. IT Operations

公司介绍

NNIT was established as an independent company from Novo Nordisk in 1999 yet still owned by Novo Nordisk. NNIT is one of Denmark's leading consultancies in IT development, implementation and operations. Today, NNIT has more than 1,500 employees and a turnover in 2010 of DKK 1,700 million, which represents a growth of 4.2% compared to the previous year.

NNIT has foreign affiliates and offices outside Denmark, including NNIT (Tianjin) Technology Co. Ltd. The others are American office ,SAP Backup Center in the Czech Republic, Microsoft Development Center in the Philippines and a sales agency in Switzerland.

The official establishment of NNIT(Tianjin)Technology Co. Ltd on 26 September 2007 marked its becoming the third foreign office of NNIT. Our domestic and foreign customers are mainly from the pharmaceutical, drug and food industries to whom we provide the latest and professional IT service compatible with the global standards. We have around 300 employees in our China office and we plan to increase the number to 350 in 1 year.