天津招聘

Reporting Line: Head of Client Implementation and Service

Job Scope:

The position will be responsible for the Business Internet Banking implementation for cooperate customers in China and for implementing cash management solutions that are standard or non-standard in nature after a deal is won. .

Key responsibilities include:

· Implementation of Customer Deals

- Responsible for customer implementation of e-banking product (Business Internet Banking), including documentation, system setup, customer training, testing etc.

- Ensure customer implementation is completed within the agreed KPI

- Track and report implementation status on regular basis, and timely escalate implementation issues when necessary

- Participate in special assignment project, eg complex deal implementation

· Provide post-implementation service, including hotline service, problem solving, retraining etc.

· Assist in pre-sales on solution proposal, demonstration of product features where necessary

· Providing feedback to Product Management on customer needs, market trends, and competitor information

Requirements:

· Above 3 years of experience in banking service, Cash Management implementation experience will be a plus

· Technically inclined with strong project management skills

· Good understanding of the local regulations and clearing systems in China.

· Independent self-starter and strong team-player.

· Strong interpersonal and communication skills with good spoken and written English and Chinese

大華銀行集團於1992年1月在台灣成立辦事處，繼3年後1995年8月28日正式升級為分行。有鑒於台灣金融業的不斷國際化及自由化，我們在2001年4月2日也開始辦理國際境外金融（OBU）的業務。

大華銀行台北分行擁有一般正規銀行的執照，可提供客戶全方位的金融服務，我們不僅提供傳統的匯款與貿易服務，同時亦承做企業授信、商業融資、即期暨遠期外匯等財務金融交易。

大華銀行集團擁有卓越之國際聲譽，所以我們所針對的客戶是一般有跨國界金融服務需求的企業。

本行經多年來的努力，已成功建立了一群本地與國際的客戶。我們深信本行在與其他分支機構的合作下(尤其是大中華地區)，當能實現本集團之***使命：『發展成為亞洲太平洋區域的主要銀行，承諾為客戶提供優質產品與最完善的服務』。