天津招聘

Lubricants Service Expert
Beijing City, China
To improve client’s competitive edge, market share and profit by providing new & existing customers with Specialty Lubricant Products, Service & Support on heavy-duty plant and equipment predominantly in the mining, quarrying, cement and metals processing sectors. The role is hands-on requiring a sound knowledge and suitable experience in preventative maintenance of critical production equipment and assets. An in-depth knowledge of lubrication system operation and troubleshooting along with excellent interpersonal and communication skills are an essential part of the role and service delivery.

1. Compliance with Client HSSE standards, Safety Plan and all legislative and statutory regulations. Acting and behaving according to Client Global Business Principles, Code of Conduct, Compliance Law
2. Provide an outstanding level of service to existing customers in all agreed contracted areas of customer interaction
3. Identify and develop potential growth for specialty product sales at new and existing customers in line with ‘virtual team’ and Industry Lubricants LoB to achieve the C3 /C5 margin targets as nominated by Industry Line of Business
4. Achieve ‘outstanding’ status in operation and fault diagnosis of automatic lubrication systems
5. Conduct static and dynamic inspections on equipment using specialty products
6. Provide inspection reports to the customer to SES standards within agreed timelines
7. Troubleshoot and service centralised automatic lubrication systems
8. Conduct comprehensive equipment condition and product displacement audits
9. Review customer maintenance activities and advise on improvements
10. Coordinate product application monitoring and performance programmes
11. Basic understanding of equipment failure modes and diagnosis to provide advice to customers
12. Conduct Oil Sampling as required and provide detailed interpretation analysis to customers
13. Deliver training programs to maintenance personnel and machine operators on customer sites
14. Work effectively in virtual teams with regional Sales & FLTS personnel to satisfy business and customer needs

Desired Skills & Experience
1. Relevant maintenance experience is a key requirement, which will include mills/kilns and hydraulic excavators, and ideally, mining industry fixed plant in general
2. Previous experience in a similar sales support role would be well regarded, but the main need is for experience in a role which requires a strong customer service approach
3. Mining lubricants experience, supported by a sound understanding of the various techniques related to the condition monitoring approach to equipment maintenance will be well regarded
4. Experience in a supervision role would be beneficial
5. A sound knowledge of lubrication systems will be highly regarded. This will include fault diagnosis and installation of new systems
6. Open, although it is expected that the successful candidate will have completed an appropriate trade apprenticeship as a minimum qualification. Further industry and equipment related training would be well regarded
7. A sound level of computer skills - MS Word and Excel are required
8. Good English skill level

Pro-Matrix & Co is a specialist search & selection firm serving both global and local clients and filling their desire for the best talents in China；
Founded by a group of tried and true recruitment players；
Footprint in both Beijing and Shanghai with the market coverage in pan-China；
Combines the top-notch recruitment skill set with the in-depth local market insight；
Matrix portfolio management leveraged by both individual excellence and operational efficiency！