天津 [切换城市] 天津招聘天津IT-品管、技术支持及其它招聘天津技术支持/维护工程师招聘

Service Desk(Intern)

诺和诺德(天津)科技有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信运营、增值服务  计算机软件

职位信息

  • 发布日期:2013-07-12
  • 工作地点:天津
  • 招聘人数:1
  • 工作经验:在读学生
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:技术支持/维护工程师  

职位描述

Job Descriptions:


NNIT (Tianjin) Technology Co., Ltd seeks One intern as Service Desk Engineer in office.
ChallengesYou will act as the single point of contact and the first line IT support. You will directly have the first try to deal incident and request by phone, email or voice mail with customers and escalate to 2nd line support properly.

Incident/request receive, record, handle, escalate and feedback will be your daily work. Keep good communication between customers and back-office engineer withinv NNIT processes should always be in your mindset.

Working hours is from 8:00- 18:00. We prefer that you can work for 3 to 4 days weekly.

If your performance in the intern period is excellent, we will provide you the offer after you graduate.

公司介绍

NNIT was established as an independent company from Novo Nordisk in 1999 yet still owned by Novo Nordisk. NNIT is one of Denmark's leading consultancies in IT development, implementation and operations. Today, NNIT has more than 1,500 employees and a turnover in 2010 of DKK 1,700 million, which represents a growth of 4.2% compared to the previous year.

NNIT has foreign affiliates and offices outside Denmark, including NNIT (Tianjin) Technology Co. Ltd. The others are American office ,SAP Backup Center in the Czech Republic, Microsoft Development Center in the Philippines and a sales agency in Switzerland.

The official establishment of NNIT(Tianjin)Technology Co. Ltd on 26 September 2007 marked its becoming the third foreign office of NNIT. Our domestic and foreign customers are mainly from the pharmaceutical, drug and food industries to whom we provide the latest and professional IT service compatible with the global standards. We have around 300 employees in our China office and we plan to increase the number to 350 in 1 year.