Marketing Manager - Shipping Services
上海博园管理咨询有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-09-26
- 工作地点：天津
- 招聘人数：1
- 语言要求：英语精通
- 职位类别：市场/营销/拓展经理
职位描述
Responsibilities:
1. Build effective relationships with current and prospective clients, and seek opportunities to secure additional profitable business. Keep them proactively informed about existing and new services.
2. Explore and develop profitable new business opportunities through market intelligence and internal/external networks.
3. Visit key clients in a systematic, planned manner and manage requests and enquiries through phone/fax/email etc.
4. Negotiate contracts on behalf of operations offices, for single port calls or term contracts.
5. Facilitate effective client communication with operations offices.
6. Manage customer feedback and complaints in a proactive manner and institute appropriate feedback and remedial action with key stakeholders.
7 Keep oneself informed of developments within the shipping industry in general and particularly in own sales area.
8. Ensure effective corporate communications with clients by promoting products and sales and ensure all media is current, through using Tools such as company sales literature and presentations, should be promoted in a systematic manner and always be up-to-date and comply with the Group Design Guide.
9. Ensure business intelligence about client’s financial and business position is current and is communicated effectively with appropriate stakeholders.
Endeavour to stay informed about clients’ financial strength/reputation, passing on news directly to the operations offices. Consider using Lloyds Maritime Intelligence Unit to obtain an informed appraisal if necessary. Access via Group Sales Director or Bunker Fuels
10. Assist local offices and GNA’s to collect outstanding funds and ensure the Group is not unnecessarily exposed to financial risk.
11. Ensure client information is accurate and is maintained in a regular and systematic manner. File appropriate reports of client meetings for all relevant client contact, including formal sales calls and other meetings. Ensure specific, measurable actions are archived through regular review. Reciprocally, follow up on sales leads from other colleagues.
12. Maintain accurate customer profiles and ensure mailing lists (World and Hot Port News) allow effective distribution of media.
13. Ensure key performance indicators (e.g. ship handling statistics) are accurately recorded for own principals. Assist in correcting and educating local offices where necessary.
14. Facilitate sales visits to clients with operational colleagues, ensuring that the visit is appropriate and reflects well. Ensure visits are thoroughly documented have well established outcomes and actions from each meeting are reviewed. Assist colleagues (mainly operations) in organising sales visits to own sales area.
15. Attend Group Annual Sales Meeting and trade conferences/exhibitions as required.
16. Undertake educational visits to new areas/offices/operations and ensure that knowledge, expectations and requirements are effectively communicated.
17. Contribute to specialist business teams as required.
18. Be conversant with group Key Account Management and CRM policies/techniques and apply these as appropriate.
19. Promote cross selling of products through value chain analysis and ensure complementary services of the Group (i.e. Logistics, Marine, and Solutions) are identified and opportunities managed by competent stakeholders.
20. Remain conversant with and apply current HSSE and business ethics
policies in all business activity.
Requirements:
1. Broad understanding of the shipping industry and international trade, specifically
Ship operations (tankers, dry cargo, liner, offshore, others)
Port operations
Documentation
Geography
2. Excellent organisational skills, especially
Contact management and reporting
Travel logistics
Time Management
3. Commercial acumen. Ability to negotiate on the spot, on behalf of operations offices
4. Outstanding communication skills.
5. Skilled in understanding and application of Customer Relationship Management tools and processes.
6. Ability to work under pressure and meet regular deadlines
7. Ability to work on own initiative and without supervision
8. Ability to work as a team member
9. Cultural sensitivity and awareness when dealing with contacts from different cultures/religions.
10. Good social skills
11. Outgoing personality and an enquiring mind.
12. Fluency, written and oral, in English. Additional language(s) as required by the sales area.
13. Stamina / endurance / patience / good memory
14. General office management skills: Accounts / Legal / Administration
15. Good computing skills. MS Office, Outlook, Skype/MSN, WinZip,
16. Fully conversant with the internet
17. Willingness to travel
1. Build effective relationships with current and prospective clients, and seek opportunities to secure additional profitable business. Keep them proactively informed about existing and new services.
2. Explore and develop profitable new business opportunities through market intelligence and internal/external networks.
3. Visit key clients in a systematic, planned manner and manage requests and enquiries through phone/fax/email etc.
4. Negotiate contracts on behalf of operations offices, for single port calls or term contracts.
5. Facilitate effective client communication with operations offices.
6. Manage customer feedback and complaints in a proactive manner and institute appropriate feedback and remedial action with key stakeholders.
7 Keep oneself informed of developments within the shipping industry in general and particularly in own sales area.
8. Ensure effective corporate communications with clients by promoting products and sales and ensure all media is current, through using Tools such as company sales literature and presentations, should be promoted in a systematic manner and always be up-to-date and comply with the Group Design Guide.
9. Ensure business intelligence about client’s financial and business position is current and is communicated effectively with appropriate stakeholders.
Endeavour to stay informed about clients’ financial strength/reputation, passing on news directly to the operations offices. Consider using Lloyds Maritime Intelligence Unit to obtain an informed appraisal if necessary. Access via Group Sales Director or Bunker Fuels
10. Assist local offices and GNA’s to collect outstanding funds and ensure the Group is not unnecessarily exposed to financial risk.
11. Ensure client information is accurate and is maintained in a regular and systematic manner. File appropriate reports of client meetings for all relevant client contact, including formal sales calls and other meetings. Ensure specific, measurable actions are archived through regular review. Reciprocally, follow up on sales leads from other colleagues.
12. Maintain accurate customer profiles and ensure mailing lists (World and Hot Port News) allow effective distribution of media.
13. Ensure key performance indicators (e.g. ship handling statistics) are accurately recorded for own principals. Assist in correcting and educating local offices where necessary.
14. Facilitate sales visits to clients with operational colleagues, ensuring that the visit is appropriate and reflects well. Ensure visits are thoroughly documented have well established outcomes and actions from each meeting are reviewed. Assist colleagues (mainly operations) in organising sales visits to own sales area.
15. Attend Group Annual Sales Meeting and trade conferences/exhibitions as required.
16. Undertake educational visits to new areas/offices/operations and ensure that knowledge, expectations and requirements are effectively communicated.
17. Contribute to specialist business teams as required.
18. Be conversant with group Key Account Management and CRM policies/techniques and apply these as appropriate.
19. Promote cross selling of products through value chain analysis and ensure complementary services of the Group (i.e. Logistics, Marine, and Solutions) are identified and opportunities managed by competent stakeholders.
20. Remain conversant with and apply current HSSE and business ethics
policies in all business activity.
Requirements:
1. Broad understanding of the shipping industry and international trade, specifically
Ship operations (tankers, dry cargo, liner, offshore, others)
Port operations
Documentation
Geography
2. Excellent organisational skills, especially
Contact management and reporting
Travel logistics
Time Management
3. Commercial acumen. Ability to negotiate on the spot, on behalf of operations offices
4. Outstanding communication skills.
5. Skilled in understanding and application of Customer Relationship Management tools and processes.
6. Ability to work under pressure and meet regular deadlines
7. Ability to work on own initiative and without supervision
8. Ability to work as a team member
9. Cultural sensitivity and awareness when dealing with contacts from different cultures/religions.
10. Good social skills
11. Outgoing personality and an enquiring mind.
12. Fluency, written and oral, in English. Additional language(s) as required by the sales area.
13. Stamina / endurance / patience / good memory
14. General office management skills: Accounts / Legal / Administration
15. Good computing skills. MS Office, Outlook, Skype/MSN, WinZip,
16. Fully conversant with the internet
17. Willingness to travel
公司介绍
Wehrle Personal Beratung (Shanghai) Co., Ltd. is a German recruiting company based in Shanghai. We search and select local talents for German and other western companies.
Our company is officially registered and authorized for Human Resources services by the Shanghai government.
We mainly focus on specialist- and executive positions for medium-sized production and trade companies. We do business like our clients do: Down-to-earth but professional.
Our values are: Trustworthiness, Quality, Clarity and Action.
Our vision is to be: “The best German recruiting company for German medium-sized companies in China.”
上海博园管理咨询有限公司是由上海市政府合法注册的德资猎头企业.主要为在沪德国及其他欧美企业推荐优秀的本土人才。
秉承诚信，优质，明晰，高效的办事原则，我们致力于为中型德国生产和贸易型企业推荐合适的中高级专业技术管理人才。
我们的目标是成为中国最好的德资猎头公司，为中小型德国企业提供专业可靠的人才中介服务。
Our company is officially registered and authorized for Human Resources services by the Shanghai government.
We mainly focus on specialist- and executive positions for medium-sized production and trade companies. We do business like our clients do: Down-to-earth but professional.
Our values are: Trustworthiness, Quality, Clarity and Action.
Our vision is to be: “The best German recruiting company for German medium-sized companies in China.”
上海博园管理咨询有限公司是由上海市政府合法注册的德资猎头企业.主要为在沪德国及其他欧美企业推荐优秀的本土人才。
秉承诚信，优质，明晰，高效的办事原则，我们致力于为中型德国生产和贸易型企业推荐合适的中高级专业技术管理人才。
我们的目标是成为中国最好的德资猎头公司，为中小型德国企业提供专业可靠的人才中介服务。
联系方式
- Email：janice.ma@wpbcn.com
- 公司地址：地址：span1