STORE MANAGER
吉米周(上海)贸易有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2013-09-16
- 工作地点:天津
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:店长/卖场经理/楼面管理
职位描述
Position:STORE MANAGER
Report to:Retail Operations Manager, China
MISSION
- Four main missions
§ Staff Management
§ Inventory Management
§ Housekeeping
§ Sales Management
- Operate the store through superior customer service, sales management, professional selling and effective staff management.
- Manage the business on a day-to-day basis to increase sales and improve results through creative and effective use of all resources, including effective leadership and merchandise assortment.
RESPONSIBILITIES
1. Staff Management
- Assist to hire, evaluate, train, position and discipline the staff in a manner consistent with policies to reflect business strategy and meet sales goals.
- Motivate staff to achieve sales goals.
- Encourage and support the individual development of staff and communicate to Retail Operations Manager regarding staff suggestions and needs; encourage exchange of ideas.
- Promote and maintain harmonious staff relations.
- Assist to develop a standard training programme for all new employees and implement a yearly training programme for all existing employees.
- Determine the needs for coverage and define scheduling.
2. Inventory Control
- Ensure proper inventory mix matching to market needs.
- Review merchandise assortment on a regular basis. Plan and take necessary steps to optimize stock level and stock mix to reflect sales, buying trends and customer demands.
- Present merchandise in a manner consistent with standards, in order to maximize sales and merchandise turn.
- Instruct and supervise staff in the correct execution of operating procedures, including merchandise receipt, pricing, counts and sales.
3. Sales Management
- Uphold excellent quality in conjunction with efficient and friendly customer service. Monitor staff performance to ensure that excellent customer service is maintained.
- Aim to exceed customer expectations of service and products, thereby ensuring high customer satisfaction at all times.
- Establish and implement action plans in co-operation with the Retail Operations Manager, to develop sales for each product category and clientele (local and tourist).
- Be aware of local training environment and it’s impact on our sales, including competitors’ trading activities.
4. Housekeeping
- Implement and follow proper visual presentation guidelines to project the brand image and benefit sales through presentation.
- Make timely window and interior display changes pro-actively to feature various new items and create excitement.
- Maintain the highest standard of housekeeping both on and off the sales floor at all times.
5. Administrative Management
- Oversee all facts of store operation including payroll, billing, daily reconciliation reports, bank statement and sales reports to head office and Retail Operations Manager.
- Take necessary actions to effectively control cost and ensure efficient operation in store.
- Implement group internal procedures and shrinkage control guidelines to prevent stock discrepancies.
- Implement and support all security measures.
6. Communication and Reporting
- Inform Retail Operations Manager of decisions and procedures relating to business issue made at the store level.
- Obtain approval prior to implementation of new programmes or procedures.
- Provide clear and informative business review.
OTHER DUTIES
- Perform other duties as required.
Particular skills/knowledge required
· A good head for figures is essential
· Be discreet and able to work with highly confidential information
· Be able to work to deadlines (sometimes tight) and understand the importance of adhering to them and the ability to prioritise work accordingly
· Strong interpersonal skills, including the ability to build credible relationships with all employees. This requires effective communication skills both verbal and written
· Able to work on own initiative as well as part of a team – a real team player and a passion and pride in what they do
· Team player and able to communicate well across all levels
· Accountable
Characteristics required
· Friendly, people orientated
· Practical problem solver and multi-tasker
· Stays calm under pressure
· Clear, effective communicator
· Plans effectively
· Self Starter
· Works effectively across boundaries, countries and cultures
· Committed and enthusiastic
· Very high personal standards
· Good neat personal appearance
· Presence
· Discreet
· Able to multi-task and prioritize
· Flexible, approachable and pleasant personality
Report to:Retail Operations Manager, China
MISSION
- Four main missions
§ Staff Management
§ Inventory Management
§ Housekeeping
§ Sales Management
- Operate the store through superior customer service, sales management, professional selling and effective staff management.
- Manage the business on a day-to-day basis to increase sales and improve results through creative and effective use of all resources, including effective leadership and merchandise assortment.
RESPONSIBILITIES
1. Staff Management
- Assist to hire, evaluate, train, position and discipline the staff in a manner consistent with policies to reflect business strategy and meet sales goals.
- Motivate staff to achieve sales goals.
- Encourage and support the individual development of staff and communicate to Retail Operations Manager regarding staff suggestions and needs; encourage exchange of ideas.
- Promote and maintain harmonious staff relations.
- Assist to develop a standard training programme for all new employees and implement a yearly training programme for all existing employees.
- Determine the needs for coverage and define scheduling.
2. Inventory Control
- Ensure proper inventory mix matching to market needs.
- Review merchandise assortment on a regular basis. Plan and take necessary steps to optimize stock level and stock mix to reflect sales, buying trends and customer demands.
- Present merchandise in a manner consistent with standards, in order to maximize sales and merchandise turn.
- Instruct and supervise staff in the correct execution of operating procedures, including merchandise receipt, pricing, counts and sales.
3. Sales Management
- Uphold excellent quality in conjunction with efficient and friendly customer service. Monitor staff performance to ensure that excellent customer service is maintained.
- Aim to exceed customer expectations of service and products, thereby ensuring high customer satisfaction at all times.
- Establish and implement action plans in co-operation with the Retail Operations Manager, to develop sales for each product category and clientele (local and tourist).
- Be aware of local training environment and it’s impact on our sales, including competitors’ trading activities.
4. Housekeeping
- Implement and follow proper visual presentation guidelines to project the brand image and benefit sales through presentation.
- Make timely window and interior display changes pro-actively to feature various new items and create excitement.
- Maintain the highest standard of housekeeping both on and off the sales floor at all times.
5. Administrative Management
- Oversee all facts of store operation including payroll, billing, daily reconciliation reports, bank statement and sales reports to head office and Retail Operations Manager.
- Take necessary actions to effectively control cost and ensure efficient operation in store.
- Implement group internal procedures and shrinkage control guidelines to prevent stock discrepancies.
- Implement and support all security measures.
6. Communication and Reporting
- Inform Retail Operations Manager of decisions and procedures relating to business issue made at the store level.
- Obtain approval prior to implementation of new programmes or procedures.
- Provide clear and informative business review.
OTHER DUTIES
- Perform other duties as required.
Particular skills/knowledge required
· A good head for figures is essential
· Be discreet and able to work with highly confidential information
· Be able to work to deadlines (sometimes tight) and understand the importance of adhering to them and the ability to prioritise work accordingly
· Strong interpersonal skills, including the ability to build credible relationships with all employees. This requires effective communication skills both verbal and written
· Able to work on own initiative as well as part of a team – a real team player and a passion and pride in what they do
· Team player and able to communicate well across all levels
· Accountable
Characteristics required
· Friendly, people orientated
· Practical problem solver and multi-tasker
· Stays calm under pressure
· Clear, effective communicator
· Plans effectively
· Self Starter
· Works effectively across boundaries, countries and cultures
· Committed and enthusiastic
· Very high personal standards
· Good neat personal appearance
· Presence
· Discreet
· Able to multi-task and prioritize
· Flexible, approachable and pleasant personality
公司介绍
作为21世纪知名的奢侈配饰品牌,Jimmy Choo始终坚持以鞋履为品牌核心,非常具有气场与魅力,彰显自信与风采。当时的顾客均来自世界各地上层社会的名流,包括英国王妃黛安娜。Jimmy Choo的品牌公司于1996年正式成立。Jimmy Choo是***批率先将华丽鞋履和手袋引进好莱坞的品牌之一。今时今日,Jimmy Choo经已发展成一个从名流到皇室,由音乐人至***,都推崇的时尚标志。总裁Pierre Denis和创意总监Sandra Choi携手,共同践行打造“全球最受重视的奢侈品品牌”这一未来愿景。
现今为了开展中国的业务,诚聘各类精英人才。
公司地址:上海市静安区,石门一路288号,兴业太古汇香港兴业中心一座4611-4612单元
网站:https://www.jimmychoo.cn
现今为了开展中国的业务,诚聘各类精英人才。
公司地址:上海市静安区,石门一路288号,兴业太古汇香港兴业中心一座4611-4612单元
网站:https://www.jimmychoo.cn
联系方式
- Email:China-recruitment@jimmychoo.com
- 公司地址:地址:上海市静安区,石门一路288号,兴业太古汇香港兴业中心一座4611-4612单元