天津 [切换城市] 天津招聘天津生产/营运招聘天津营运经理招聘

China Service Operations Manager(职位编号:1774619)

通用电气(中国)有限公司 GE China

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:多元化业务集团公司  医疗设备/器械

职位信息

  • 发布日期:2013-09-05
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:十年以上
  • 学历要求:本科
  • 职位类别:营运经理  

职位描述

Business Segment
Capital - EMEA


About Us
Working Capital Solutions (WCS) leverages the financial solutions and industry expertise of GE Capital to offer Accounts Receivable management on a global basis to GE and its affiliates. We offer a full range of Accounts Receivable management capabilities, including financing and servicing solutions through our world class people, processes and technologies With over $55B receivables purchased annually and $10B of serviced assets at year end 2012, WCS provides credit and collections services through five Centers of Excellence and over 12 locations globally. WCS is part of GE Capital EMEA – one of Europe’s largest commercial and consumer lenders with more than five million customers and operations in 19 countries. WCS is committed to global diversity by employing the brightest minds in the world to help us create limitless ideas and solve tough challenges. We provide employees with opportunities to reach their growth potential and contribute to the progress of the communities we serve. Our achievements reflect a culture of meritocracy where every employee can be a leader. We believe that when one person grows and improves, we can all grow and improve — and together, we all rise.


Role Summary/Purpose
In your role as Greater China Service Operations Manager you will report to the Working Capital Solutions (WCS) APAC Services Operations Leader. You will provide leadership in greater China for WCS Servicing.


Essential Responsibilities
• Build WCS China Operations to include Collections & Cash App processes, ensure Licensing issues are built to support operation activities • Responsible for maintaining operational targets and operating expenses for China Operations • Implement WCS Operation SOP standards into China Operations in accordance to Operations, Risk and Compliance policies • Serve as liaison between WCS Operations and the China Global Operations (GGO Team); build and sustain strong relationships; single point of contact for China GGO • Build constructive relationship with the GE Industrial Clients to gain buy-in in cash and collection strategies • Ensure compliance with collection policies and practices • Prepare management information summaries and performance analysis on China performance and results • Implement the I2C Enterprise Standard and operational strategy, structure and processes to meet goals for collections and cash in China • Provide support for new business growth and product introductions representing China Operations • This role can be based in Shanghai, CH


Qualifications/Requirements
Basic Requirements: • Bachelor's Degree and minimum 10+ years of collections, cash, financial services, customer service experience.• Knowledge of finance and accounting. • Strong analytical skills with a bias toward data and good judgment.• Proven track record as a global team leader; ability to coach, develop and grow remote teams.• Communicates successes and issues; resilient leader that actively and proactively addresses issues by engaging the collective knowledge of the business to ensure optimal service delivery. • Experience and ability to manage to a budget.• Clear thinker with excellent critical thinking skills and is a strong, succinct presenter of ideas, data and actions; ability to influence.• Proficient in Microsoft Suite to include Word, Excel, PowerPoint, and Outlook.• Experience in applying LEAN Six Sigma quality tools and methodology• Ability to speak Mandarin and have local knowledge of financial operations in China


Desired Characteristics
• Masters or advanced degree • LEAN, Six Sigma, Black Belt certified• Project management experience.• Account management and planning experience. • Change management, facilitation and/or transition experience.

公司介绍

通用电气(GE) 公司是一家全球领先的科技、服务和金融公司,是全球最大的多元化企业,致力于解决世界上最棘手的问题。GE的产品和服务范围广阔,从能源、石油天然气、水处理、航空、医疗、运输系统、家电、照明,到金融,客户遍及全球100多个国家,拥有30多万员工。杰夫?伊梅尔特先生是现任董事长及首席执行官。

GE公司的历史可追溯到托马斯?爱迪生,他于1878年创立了爱迪生电灯公司。1892年,爱迪生通用电气公司和汤姆森-休斯顿电气公司合并,成立了通用电气公司(GE)。GE是道 琼斯工业指数1896年设立以来唯一至今仍在指数榜上的公司。

2011年GE的年销售达1420亿美元。

GE现有6个产业部门,其中包括:航空、交通运输、医疗、能源、GE金融、家庭和商业解决方案。

GE (NYSE: GE) is Imagination at Work – an advanced global technology, service and finance company that is taking on the world’s toughest challenge. Widely recognized as the world’s largest multi-business company, GE excels in a variety of sectors including energy, oil and gas, water treatment, aviation, healthcare, transportation, lighting, appliances and finance. GE serves customers in more than 100 countries and employs more than 300,000 people worldwide. Jeffrey R. Immelt is Chairman of the Board and Chief Executive Officer of GE.

The company traces its beginnings to Thomas A. Edison, who established Edison Electric Light Company in 1878. In 1892, a merger of Edison General Electric Company and Thomson-Houston Electric Company created General Electric Company. GE is the only company listed in the Dow Jones Industrial Index today that was also included in the original index in 1896.

Total revenue of GE reached $142.0 billion in 2011.

GE is having six businesses including: Aviation, Transportation, Healthcare, Energy, GE Capital, Home and Business Solutions.

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