WM Service Manager ( 污水产品服务经理方向)
威乐(中国)水泵系统有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2013-04-26
- 工作地点:北京-顺义区
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持经理
职位描述
JOB DESCRIPTION & RESPONSIBILITIES:
To overall provide the leadership of the service and filed operation team only focus on WM market segment, to support WM sales function on aftersales market, to ensure the WM service organization is structured and process is defined on requirement of the strategic plan.
-To support sales function on aftersales market, manage well on installation guide, commissioning, and site problem-solving.
-Be capable of people management and setup individual KPI for team member
-Ability to provide appropriate guidance, coaching and training to the team member, and look for continuous improvement in operation processes
-Development of customer-specific service solutions on site problem-solving
-Establishes and maintains favorable work relationships with WWTP customer
-Promote and sell customer maintenance support contracts and provide effective system support proposals to customers to generate WM service sales turnover
-To have communication ability to work with internal interfaces(quality/engineering), to analyze the product/application issue and lead a closure.
-To be good English communication ability to setup a bridge between Group and local to ensure we get fully support from Group and improve our service engineers competency.
-Establishes and develop specialized service center for WM service requirement
-To have ability to motivate subordinates and develop personnel career.
JOB PROFILE
Education and Training
- Minimum Bachelor Degree holder, major in of waste water/clean water treatment is an advantage
- Good command in oral and written Chinese and English
Experiences
- At least 3 years service business management
- Experience in waste/clean water treatment will be a plus
- Pump and pump system experience will be preferred.
Requirement
1.Good management skill
2.solution-driven and processes-oriented
3.Strong verble and written communication and negotiation skills
4.Knowledge of PUMP system and related products
5.Willingness to travel
Physique
- Preferably 28~35 years old
- Nature, good mental attitude
- Physically fit
To overall provide the leadership of the service and filed operation team only focus on WM market segment, to support WM sales function on aftersales market, to ensure the WM service organization is structured and process is defined on requirement of the strategic plan.
-To support sales function on aftersales market, manage well on installation guide, commissioning, and site problem-solving.
-Be capable of people management and setup individual KPI for team member
-Ability to provide appropriate guidance, coaching and training to the team member, and look for continuous improvement in operation processes
-Development of customer-specific service solutions on site problem-solving
-Establishes and maintains favorable work relationships with WWTP customer
-Promote and sell customer maintenance support contracts and provide effective system support proposals to customers to generate WM service sales turnover
-To have communication ability to work with internal interfaces(quality/engineering), to analyze the product/application issue and lead a closure.
-To be good English communication ability to setup a bridge between Group and local to ensure we get fully support from Group and improve our service engineers competency.
-Establishes and develop specialized service center for WM service requirement
-To have ability to motivate subordinates and develop personnel career.
JOB PROFILE
Education and Training
- Minimum Bachelor Degree holder, major in of waste water/clean water treatment is an advantage
- Good command in oral and written Chinese and English
Experiences
- At least 3 years service business management
- Experience in waste/clean water treatment will be a plus
- Pump and pump system experience will be preferred.
Requirement
1.Good management skill
2.solution-driven and processes-oriented
3.Strong verble and written communication and negotiation skills
4.Knowledge of PUMP system and related products
5.Willingness to travel
Physique
- Preferably 28~35 years old
- Nature, good mental attitude
- Physically fit
公司介绍
威乐(中国)水泵系统有限公司是威乐集团(WILO SE)在全球的重要分支机构,1995年进入中国,历经20余年的发展,全国共有14 家分公司,员工近800 人。目前,威乐中国的总部、研发中心设在北京,并且分别在北京和秦皇岛拥有2 家工厂 。威乐(Wilo)以改善中国人的生活用水为己任,积极投入水泵的研发生产,产品主要用于供热、制冷和空调技术以及供水和污水处理以及工业等领域,同时还生产泵类产品所需的电机、配套的控制装置等。
威乐(Wilo)总部位于德国的多特蒙德,是全球领先的水泵和水泵系统制造商之一。公司于1872 年成立,当时只是一家铜和黄铜制品厂,历经了140 多年的发展,目前威乐公司在全球拥有60 多家子公司,员工约7600 人。
威乐中国的企业精神是“同心、进取、创新、卓越”,我们期待着更多拥有梦想、敢于拼搏的人,加入威乐大家庭,创造属于你我的辉煌!
威乐(Wilo)总部位于德国的多特蒙德,是全球领先的水泵和水泵系统制造商之一。公司于1872 年成立,当时只是一家铜和黄铜制品厂,历经了140 多年的发展,目前威乐公司在全球拥有60 多家子公司,员工约7600 人。
威乐中国的企业精神是“同心、进取、创新、卓越”,我们期待着更多拥有梦想、敢于拼搏的人,加入威乐大家庭,创造属于你我的辉煌!
联系方式
- 公司地址:北京市顺义区赵全营镇兆丰工业区兆丰二街10号 (邮编:101300)
- 电话:13311388819