供应链客服 (英文)
马士基(中国)有限公司
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2024-07-12
- 工作地点:成都·高新区
- 工作经验:1-7年
- 学历要求:大专
- 职位月薪:4-6千·13薪
- 职位类别:货运代理
职位描述
Key responsibilities
61 Carry out all activities in a manner that will contribute to the achievement of individual and team Key Performance Indicators (KPI’s).
61 Maintain a Customer centric approach thereby helping to avoid occurrence of errors and take preventive measures to eliminate repetition of errors.
61 Prepare and submit all documents in a timely and accurate manner and keep the internal/external stakeholders informed of the status.
61 Have good business knowledge / process understanding to provide a value add to the customers through effective business solutions.
61 Understanding business criticality and prioritizing the tasks effectively to ensure customer satisfaction.
61 Adhere to process and Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) during daily operation.
61 Identify deviations in process as compared to IOPs and share the same proactively with the customer & reporting head.
61 Respond to all enquiries in a timely and accurate manner & escalate difficulties as defined in SOPs / IOPs.
61 Maintain effective and proactive communication – by regularly participating in conference calls with the clients to enable seamless process flow.
Required
61 Graduate degree from university or business school.
61 Diploma in Supply Chain Management / Logistics – Added Advantage.
61 Excellent command of spoken and written English.
61 Good working knowledge of MS Office products including Word, Excel and PowerPoint.
61 Good communication & interpersonal skill and should be able to build good working relationship.
61 Drive for Results – Drives for results and success, conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition.
61 Good Team Player, maintaining a “We first” instead of “I first”.
61 Good stakeholder management skills and experience.
61 Adapt to changes, basis business requirements.
61 Carry out all activities in a manner that will contribute to the achievement of individual and team Key Performance Indicators (KPI’s).
61 Maintain a Customer centric approach thereby helping to avoid occurrence of errors and take preventive measures to eliminate repetition of errors.
61 Prepare and submit all documents in a timely and accurate manner and keep the internal/external stakeholders informed of the status.
61 Have good business knowledge / process understanding to provide a value add to the customers through effective business solutions.
61 Understanding business criticality and prioritizing the tasks effectively to ensure customer satisfaction.
61 Adhere to process and Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs) during daily operation.
61 Identify deviations in process as compared to IOPs and share the same proactively with the customer & reporting head.
61 Respond to all enquiries in a timely and accurate manner & escalate difficulties as defined in SOPs / IOPs.
61 Maintain effective and proactive communication – by regularly participating in conference calls with the clients to enable seamless process flow.
Required
61 Graduate degree from university or business school.
61 Diploma in Supply Chain Management / Logistics – Added Advantage.
61 Excellent command of spoken and written English.
61 Good working knowledge of MS Office products including Word, Excel and PowerPoint.
61 Good communication & interpersonal skill and should be able to build good working relationship.
61 Drive for Results – Drives for results and success, conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition.
61 Good Team Player, maintaining a “We first” instead of “I first”.
61 Good stakeholder management skills and experience.
61 Adapt to changes, basis business requirements.
公司介绍
Maersk Group is a publicly traded corporation with some 68,000 shareholders. Our controlling shareholder is the A.P. Moller and Chastine Mc-Kinney Moller Foundation,which was set up by the company’s founder in 1953.Maersk Shares are traded on the Copenhagen Stock Exchange.
The company was founded in 1904,when Arnold Peter Moller partnered with his father in their hometown of Svendborg, Denmark to purchase a second-hand steamship.
All together, Maersk and its various business units employ about 108,000 people in some 130 countries. Our activities fall into the following main areas: Container activities, Oil and gas activities, Terminal activities.
马士基集团成立于1904年,总部位于丹麦哥本哈根,全球雇员达到10.8万人,在130多个国家设有400余个分公司。除航运业外,集团多元化的业务范围广及物流,石油及天然气之勘探和生产,造船业,航空业,工业生产,超级市场零售业和IT等范围。2011年美国财富500强中排名第144位。
工作生活方面:
法定节假日休假完全按国家有关规定执行。业务部门作息时间视业务情况另行安排。
福利待遇:
1、招聘过程中,不收取任何培训费用、保证金、押金等,不扣压员工身份证件。
2、公司为员工提供同行业内具有竞争力的工资。
3、公司除依法为员工办理五险一金外,为每位员工提供完善的商业保险。
4、公司为员工提供各种与职位相关的知识、技能培训。
5、公司竞争机制完善,为每位有才能的员工提供公平、公正的晋升机会。
欢迎有志之士加盟马士基集团,共同发展!
The company was founded in 1904,when Arnold Peter Moller partnered with his father in their hometown of Svendborg, Denmark to purchase a second-hand steamship.
All together, Maersk and its various business units employ about 108,000 people in some 130 countries. Our activities fall into the following main areas: Container activities, Oil and gas activities, Terminal activities.
马士基集团成立于1904年,总部位于丹麦哥本哈根,全球雇员达到10.8万人,在130多个国家设有400余个分公司。除航运业外,集团多元化的业务范围广及物流,石油及天然气之勘探和生产,造船业,航空业,工业生产,超级市场零售业和IT等范围。2011年美国财富500强中排名第144位。
工作生活方面:
法定节假日休假完全按国家有关规定执行。业务部门作息时间视业务情况另行安排。
福利待遇:
1、招聘过程中,不收取任何培训费用、保证金、押金等,不扣压员工身份证件。
2、公司为员工提供同行业内具有竞争力的工资。
3、公司除依法为员工办理五险一金外,为每位员工提供完善的商业保险。
4、公司为员工提供各种与职位相关的知识、技能培训。
5、公司竞争机制完善,为每位有才能的员工提供公平、公正的晋升机会。
欢迎有志之士加盟马士基集团,共同发展!
联系方式
- Email:hiroyukijoseph.ueda@maersk.com
- 公司地址:上海市黄浦区蒙自路757号歌斐中心 (邮编:610000)
- 电话:15998628294