现场服务工程师- 华东
莱宝(天津)国际贸易有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2024-02-07
- 工作地点:浙江省
- 工作经验:3-4年
- 学历要求:大专
- 职位月薪:6千-1.2万·15薪
- 职位类别:现场服务工程师- 华东
职位描述
Main Responsibilities:
岗位职责
* Ensure to provide in class field service at the customer site and represent
VTS brands. This can include all service activities from planned maintenance to
troubleshooting and commissioning.
确保在客户现场提供优质的现场服务,包括从计划维护到故障排除和调试的所有服务活动。
* To take care preventive maintenance is done according to provided guidelines
and Standard Operation Procedures with the proper, supplied tools.
根据提供的指导和标准操作程序,使用适当提供的工具进行预防性维护。
* Proactively building up customer relationships and spotting of business
opportunities whilst being on site.
在现场积极建立客户关系并发现商机
* Proactively generate leads for the Sales team.
主动为销售团队提供线索
* Provide technical support in the form of troubleshooting either by phone or
on site.
通过电话或现场服务提供故障排除的技术支持
* Opportunity to become certified as internal trainer to provide trainings
internally and help colleagues within the organization to grow their technical
knowledge and ability.
有机会成为认证的内部培训师,在内部提供培训,并帮助组织内的同事发展他们的技术知识和能力。
* Share lessons learned with colleagues to enhance exchange of experiences and
foster a strong network.
与同事分享经验,加强经验交流
* Communicate service and other relevant activities to Customer and VTS
Operations Manager. This would be through daily service reports or relevant
forms, e-mail and telephone communications.
通过每日服务报告或相关表格,电子邮件和电话与客户和VTS运营经理沟通服务和其他相关活动。
* Prepare information as requested whether routine or for special occasions
and ensure that the customer receives proper service reports.
*根据要求准备资料,无论是日常或特殊场合,并确保客户收到正确的服务报告。
* Collaborate with the internal team to find optimal solutions in case of
breakdowns, expanding of customers activities or other customer specific
situations. In general give the best advice possible for the customer. Make
sure promises are kept.
*与内部团队合作,在发生故障、拓展客户活动或其他客户特定情况下找到***解决方案,为客户提供***的建议,确保信守承诺。
* Ensure a neat working environment, clean tools and proper administration.
*确保整洁的工作环境,清洁工具和适当的管理。
* Ensure you work according to the company’s safety guidelines, follow any
customer specific safety guideline on-site. In addition, you are expected to
conduct Last Minute Risk Assessments and know the decontamination info from the
records. Always use necessary and prescribed Personal Protective Equipment.
*确保按照公司的安全指导方针工作,遵守任何客户的现场安全指导方针。此外需要进行最后一分钟风险评估,并从记录中了解净化信息。始终使用必要和规定的个人防护装备。
Knowledge Areas:
Bachelor degree in related mechanical or electrical major
本科学历,相关机械或电气专业
Technical expertise, combining mechanical and electrical components
技术专长,熟悉机械和电子元件
Technical and application knowledge: ability to constantly learn and develop
技术和应用知识:不断学习和发展的能力
Experience in a service position in an industrial and highly technical
environment
具有在工业和高技术行业服务职位的经验
Good English skill
英文水平良好
- Critical Skills:
Be fully committed to customers and build up strong customer relationships.
对客户完全忠诚,建立牢固的客户关系
Be confident to be an important face to the customer and be strongly service
minded.
自信并具有强烈的服务意识。
Be stress resistent and work independently, partly under stressful
circumstances
具有抗压能力,在压力环境下能独立工作,
Service oriented and proactive communication skills
具有良好的服务意识和沟通能力
可居家办公 宁波//绍兴/杭州
薪酬福利:基本薪资、十三薪、绩效奖金、补充商业保险、年假、带薪病假、团队活动、企业年金、福利体检、节假日福利、生日福利、用车补贴、雇主责任险等
学习发展:提供完善的培训课程,致力于员工长期发展
岗位职责
* Ensure to provide in class field service at the customer site and represent
VTS brands. This can include all service activities from planned maintenance to
troubleshooting and commissioning.
确保在客户现场提供优质的现场服务,包括从计划维护到故障排除和调试的所有服务活动。
* To take care preventive maintenance is done according to provided guidelines
and Standard Operation Procedures with the proper, supplied tools.
根据提供的指导和标准操作程序,使用适当提供的工具进行预防性维护。
* Proactively building up customer relationships and spotting of business
opportunities whilst being on site.
在现场积极建立客户关系并发现商机
* Proactively generate leads for the Sales team.
主动为销售团队提供线索
* Provide technical support in the form of troubleshooting either by phone or
on site.
通过电话或现场服务提供故障排除的技术支持
* Opportunity to become certified as internal trainer to provide trainings
internally and help colleagues within the organization to grow their technical
knowledge and ability.
有机会成为认证的内部培训师,在内部提供培训,并帮助组织内的同事发展他们的技术知识和能力。
* Share lessons learned with colleagues to enhance exchange of experiences and
foster a strong network.
与同事分享经验,加强经验交流
* Communicate service and other relevant activities to Customer and VTS
Operations Manager. This would be through daily service reports or relevant
forms, e-mail and telephone communications.
通过每日服务报告或相关表格,电子邮件和电话与客户和VTS运营经理沟通服务和其他相关活动。
* Prepare information as requested whether routine or for special occasions
and ensure that the customer receives proper service reports.
*根据要求准备资料,无论是日常或特殊场合,并确保客户收到正确的服务报告。
* Collaborate with the internal team to find optimal solutions in case of
breakdowns, expanding of customers activities or other customer specific
situations. In general give the best advice possible for the customer. Make
sure promises are kept.
*与内部团队合作,在发生故障、拓展客户活动或其他客户特定情况下找到***解决方案,为客户提供***的建议,确保信守承诺。
* Ensure a neat working environment, clean tools and proper administration.
*确保整洁的工作环境,清洁工具和适当的管理。
* Ensure you work according to the company’s safety guidelines, follow any
customer specific safety guideline on-site. In addition, you are expected to
conduct Last Minute Risk Assessments and know the decontamination info from the
records. Always use necessary and prescribed Personal Protective Equipment.
*确保按照公司的安全指导方针工作,遵守任何客户的现场安全指导方针。此外需要进行最后一分钟风险评估,并从记录中了解净化信息。始终使用必要和规定的个人防护装备。
Knowledge Areas:
Bachelor degree in related mechanical or electrical major
本科学历,相关机械或电气专业
Technical expertise, combining mechanical and electrical components
技术专长,熟悉机械和电子元件
Technical and application knowledge: ability to constantly learn and develop
技术和应用知识:不断学习和发展的能力
Experience in a service position in an industrial and highly technical
environment
具有在工业和高技术行业服务职位的经验
Good English skill
英文水平良好
- Critical Skills:
Be fully committed to customers and build up strong customer relationships.
对客户完全忠诚,建立牢固的客户关系
Be confident to be an important face to the customer and be strongly service
minded.
自信并具有强烈的服务意识。
Be stress resistent and work independently, partly under stressful
circumstances
具有抗压能力,在压力环境下能独立工作,
Service oriented and proactive communication skills
具有良好的服务意识和沟通能力
可居家办公 宁波//绍兴/杭州
薪酬福利:基本薪资、十三薪、绩效奖金、补充商业保险、年假、带薪病假、团队活动、企业年金、福利体检、节假日福利、生日福利、用车补贴、雇主责任险等
学习发展:提供完善的培训课程,致力于员工长期发展
公司介绍
莱宝真空(Leybold Vacuum)总部位于德国,隶属于阿特拉斯.科普柯集团,是一家至今已有 170年悠久历史的跨国公司。莱宝真空公司是世界上知名的真空设备供应商之一。目前,在德国的科隆、德雷斯顿、法国的瓦郎斯以及中国的天津设有工厂,各自生产不同系列的真空元件及真空产品。莱宝公司还在世界各地拥有 20多家销售公司,30 多家维修中心, 并在 70 多个国家设有代表机构。
1997 年,莱宝真空在天津北辰经济开发区投资建立了莱宝真空设备(天津)有限公司,随着公司业务的迅速发展,于2000 年在天津港保税区投资建立了莱宝(天津)国际贸易有限公司。目前,莱宝真空分别在北京、上海、广州设有分公司和维修中心。由于公司业务发展需要,现诚邀有识之士加入我公司,公司将为您提供良好的发展空间及具有竞争力的薪资和福利待遇。
1997 年,莱宝真空在天津北辰经济开发区投资建立了莱宝真空设备(天津)有限公司,随着公司业务的迅速发展,于2000 年在天津港保税区投资建立了莱宝(天津)国际贸易有限公司。目前,莱宝真空分别在北京、上海、广州设有分公司和维修中心。由于公司业务发展需要,现诚邀有识之士加入我公司,公司将为您提供良好的发展空间及具有竞争力的薪资和福利待遇。
联系方式
- Email:hr.tianjin@leybold.com
- 公司地址:北辰经济开发区双辰西路8号 (邮编:300400)
- 电话:13110041355