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Software Service Engineer

罗克韦尔自动化(中国)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:仪器仪表/工业自动化

职位信息

  • 发布日期:2021-06-03
  • 工作地点:上海
  • 招聘人数:若干人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位月薪:1.5千以下/月
  • 职位类别:软件工程师

职位描述

SUMMARY:

The primary responsibility of this position to is provide customers software services – including software design, configuration/programming/coding, testing/debugging, deployment, troubleshooting and recovery - in industrial environment, as well as customer training.

ESSENTIAL FUNCTIONS:

  • Responsible for resolving customers software application issues, allowing customers to maintain and improve their system.
  • Collect and understand demands, responsible for design, developing, testing and deploying customers software applications per specifications.
  • Work extensively in software environment based on IT infrastructure (Operation System, Network, Server/Client, Server/Browser, Virtualization, Database etc.) as well as automation control based on OT infrastructure (PLC, Drive, Smart Industrial Component, Electronic Operator Interface, Industrial Control Network etc.).
  • Supply good paperwork of services and projects, including service report, project design document and as-built document, ensure all related documents are well prepared, developed and submitted.
  • Good communication with internal and external customers on service and project relevant maters – schedule, plan, progress, feedback, follow-up and escalation.
  • Responsible for customer training conduction in relevant projects or services.
  • Work on customer sites or Rockwell Automation offices based on jobs nature, travel can vary on assignment but at least 50%.

QUALIFICATIONS & COMPETENCY REQUIREMENT:

  • Major in electrical engineering/automation engineering/computer science/computer engineering/information system engineering with minimal bachelor education experience. Higher level of education will be considered dependent on postgraduate experience.
  • Minimal 3-5 years of work experience.
  • Experience in design, implementation and troubleshooting of industrial process/automation system, knowledge of manufacturing control system and information system with core tools such as logic controllers, historical database, relational database, industrial IoT system and MES system.
  • Experience in design, configuration, development, installation and administrating Microsoft Windows Server, Web-based applications, relational database and open-source projects.
  • Work effectively in language of C/C#/VB/Java/Java Script/Python, database of SQL Server/SSRS/OSISoft PI/Oracle/Postgres.
  • Understand .NET framework, networking, VMWare environment, mobile platforms, devices & security (Windows Mobile, Apple iOS, Android)
  • Experience in Rockwell Automation industrial advanced software – FactoryTalk View Point / FactoryTalk Historian / FactoryTalk VantagePoint / FactoryTalk Transaction Manager / FactoryTalk Metrics / FactoryTalk AssetCentre
  • Has a continuous improvement attitude, a quick learner for new technologies.
  • Strong communication skills are essential.
  • Proficient in reading and writing English, good listening and spoken English as a plus
  • Ability to work well in a team environment.
  • Able and willing to travel frequently and work in site environment with long term


职能类别:软件工程师

公司介绍

  罗克韦尔自动化(NYSE:ROK)是全球领先的专门从事工业自动化与信息技术领域的企业之一,致力于帮助其客户提高生产力并推动世界实现可持续发展。罗克韦尔自动化公司总部位于威斯康星州密尔沃基,员工总数约为 23,000人,客户遍布全球80多个国家/地区。
  1988年罗克韦尔自动化进入中国,在国内有2000多名雇员,并设有五个培训中心,一个研发中心,一个软件开发中心,三个OEM中心,两个生产基地。
  罗克韦尔自动化集成控制和信息平台是制造业实现智能、安全和可持续生产的的基础。它帮助制造业利用互联企业实现未来智能制造愿景,提高决策水平和国际竞争力。
  “罗克韦尔自动化与中国大学共勉”项目开始于1998年,和国内70多所高校合作建立联合实验室,累计捐赠2.56亿人民币的设备、奖学和奖教金。该项目在持续不断地进行中。

联系方式

  • Email:dalian@ra.rockwell.com
  • 公司地址:大连市软件园东路40号22号楼10/11层