Customer Service In House 驻场客服
麦兰威典(上海)国际货运代理有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-06-02
- 工作地点:天津-滨海新区
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:7-8千/月
- 职位类别:船务/空运陆运操作
职位描述
Job Description
1. SAP order handling SAP系统中的订单处理
2. Booking with Carriers / Shipping Agents via Email通过电子邮件与承运人订舱,并将订舱确认信息发送给客户
3. Coordinate cargo pick-up 负责安排提货计划
4. Preparing export and destination customs documents, file input and preparation of VAT-Refund document basic on SAP system 基于SAP系统信息准备出口和目的港海关文件及退税文件
5. Follow up the tracking report and keep customer informed in time for any delay.货物信息跟踪,碰到不能按时交货的需及时通知客户。
6. Inform supervisors of any irregularities and claims 及时向上级反馈违规行为和客户索赔
7. To take up additional tasks as assigned. 及时完成上级主管指派的任务。
8. Back up for other team members when necessary. 其他同事的后备
Skills & Competencies
1. With over 2 year forwarding operation experience on Sea Freight, SAP order handling experience is better具备2年以上货代海运操作/客服经验, 有SAP的操作经验优先考虑
2. Familiar with office software (word, excel, ppt) 熟悉office办公软件,能熟练使用word excel ppt
3. Good listening and speaking ability, good communication with overseas agent independently. 有良好的英语听说写能力,能独立与海外代理及客户沟通
4.Carefulness,accountability, good communication skills, good teamwork spirt,认真细心,有责任心,善于沟通,有良好的团队协作精神
5. Open and clear character, be able to work under pressure. 性格开朗,能承受一定的工作压力。
6. Good awareness of managing time, finish work on time and multi-task ability 能进行自我时间管理,按时完成工作,具备同时处理多项任务的能力
公司介绍
Scan Global Logistics is a global logistics organisation with employees and partners all over the world. As well as our leading position in the Nordic market, our global transportation network enables us to reach even the most remote corners of the World.
无论您在哪里,我们都在那里。30 多年来,我们一直在开发一个灵活的组织,致力于提供个人建议和量身定制的物流解决方案。
We are there wherever you need us. For over 30 years, we have been developing a flexible organisation that is geared toward providing personal advice and tailor-made logistics solutions.
我们支持供应链管理中所有领域的企业。无论您需要从 A 到 B 的运输,还是更复杂的物流解决方案,我们的使命是让您和您的客户领先一步。
We support all processes in Supply Chain Management for businesses in every field. Whether you require transport from A to B or a more complex logistics solution, our mission is to keep you, and your customers, one step ahead.
联系方式
- 公司地址:上海市杨浦区霍山路398号光大安石中心T2座 2001-2003 (邮编:200082)