天津招聘

Key Responsibilities and Geography

• Deliver key processes to improve productivity and service levels to get on time delivery
• Execute cost savings plans with procurement logic to deliver a consistently deflationary cost profile while maintaining excellent standards of safety and reliability
• Execute process efficiency, improve complaint resolution timeliness, optimize by challenging business rules/limitations and improve end-to-end service delivery to customers
• Suggest alternate viable solutions and actively resolve customer complaints within stipulated timeframe
• Ensure alternatives provided are aligned with rules and regulation including local policies
• Keep cost of non-conformance to the minimum by providing alternate solution and converting demanding situation into pleasant experience
• Capture Voice of Customer frequently and provide feedback to the team to improve inland delivery performance and experience
• Handle system updates and customer requests in accordance with defined processes
• Ensure all relevant costs are timely updated in systems and ensure charges are passed on to CUS team
• Share best practices and knowledge
• Geographically covers the products in PRE/PRN

Required experience & skills

Operational Efficiency & Customer Service Experience

• Understanding of legal / commercial framework and documentation related to
• Across all the logistics products & processes- Sea, Air and international trade
• INCOTERMS, STC, Customs Documentation, HS Code, and import/export processes.
• Trade Compliance, HSS, Environmental Compliance
• Financial Management processes relating to invoicing / dunning, and job file profitability management
• Working knowledge of ILSE, BST

Relationship Management

• Ability to work and thrive in a flexible matrix organization
• Ability to make presentations to stakeholders and communicate effectively in a diverse multicultural environment

Drive for Results

• Conveys a sense of urgency and drives issues to closure, persists despite obstacles and opposition.
• Passion for customer service and cost
• Well-organized when working under pressure
• Proactive and exhibits problem solving capabilities

Maersk Group is a publicly traded corporation with some 68,000 shareholders. Our controlling shareholder is the A.P. Moller and Chastine Mc-Kinney Moller Foundation,which was set up by the company’s founder in 1953.Maersk Shares are traded on the Copenhagen Stock Exchange.

The company was founded in 1904,when Arnold Peter Moller partnered with his father in their hometown of Svendborg, Denmark to purchase a second-hand steamship.

All together, Maersk and its various business units employ about 108,000 people in some 130 countries. Our activities fall into the following main areas: Container activities, Oil and gas activities, Terminal activities.


马士基集团成立于1904年，总部位于丹麦哥本哈根，全球雇员达到10.8万人，在130多个国家设有400余个分公司。除航运业外，集团多元化的业务范围广及物流，石油及天然气之勘探和生产，造船业，航空业，工业生产，超级市场零售业和IT等范围。2011年美国财富500强中排名第144位。

工作生活方面：
法定节假日休假完全按国家有关规定执行。业务部门作息时间视业务情况另行安排。

福利待遇：
1、招聘过程中，不收取任何培训费用、保证金、押金等，不扣压员工身份证件。
2、公司为员工提供同行业内具有竞争力的工资。
3、公司除依法为员工办理五险一金外，为每位员工提供完善的商业保险。
4、公司为员工提供各种与职位相关的知识、技能培训。
5、公司竞争机制完善，为每位有才能的员工提供公平、公正的晋升机会。

欢迎有志之士加盟马士基集团，共同发展！