客户发展伙伴
马士基(中国)有限公司
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2022-06-29
- 工作地点:天津-和平区
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:5-9千·13薪
- 职位类别:网络/在线客服
职位描述
Target new customers through a digital value proposition
? Follow-up and qualify Marketing generated leads and logging activities in Salesforce with
the aim of acquiring new customers through an office-based approach
? Through an analytical approach and market mapping, find new leads through local insights
? Log all activities in Salesforce and share insights on lead quality through and effective and
structured lead qualification process
? Manage objections professionally and share best practices across the team
Hand over leads to Customer Engagement Manager
? Effectively hand-over hot opportunities requiring a face to face engagement to succesfully
close/win the opportunity
Retain and upsell to existing customers through personalised self-service
? Ensure smooth execution of the end-to-end shipment lifecycle by working closely with the
customer as well as internal stakeholders from operations and back-offices across the
globe
? Pro-actively support the customer to build trust and operational confidence through
phone, chat and email while encouraging/pushing self-service functions
? Upsell new products and services to existing Twill customers to drive revenue growth
? Actively monitor customer NPS and ensure that customer insights and suggestions for
automation are shared with the Twill manager
? Effectively manage your time and priorities to balance sales and customer service activities
? Support global team of colleagues in reaching key metrics trough collaboration and
capacity sharing
? Follow-up and qualify Marketing generated leads and logging activities in Salesforce with
the aim of acquiring new customers through an office-based approach
? Through an analytical approach and market mapping, find new leads through local insights
? Log all activities in Salesforce and share insights on lead quality through and effective and
structured lead qualification process
? Manage objections professionally and share best practices across the team
Hand over leads to Customer Engagement Manager
? Effectively hand-over hot opportunities requiring a face to face engagement to succesfully
close/win the opportunity
Retain and upsell to existing customers through personalised self-service
? Ensure smooth execution of the end-to-end shipment lifecycle by working closely with the
customer as well as internal stakeholders from operations and back-offices across the
globe
? Pro-actively support the customer to build trust and operational confidence through
phone, chat and email while encouraging/pushing self-service functions
? Upsell new products and services to existing Twill customers to drive revenue growth
? Actively monitor customer NPS and ensure that customer insights and suggestions for
automation are shared with the Twill manager
? Effectively manage your time and priorities to balance sales and customer service activities
? Support global team of colleagues in reaching key metrics trough collaboration and
capacity sharing
职能类别:网络/在线客服
公司介绍
Maersk Group is a publicly traded corporation with some 68,000 shareholders. Our controlling shareholder is the A.P. Moller and Chastine Mc-Kinney Moller Foundation,which was set up by the company’s founder in 1953.Maersk Shares are traded on the Copenhagen Stock Exchange.
The company was founded in 1904,when Arnold Peter Moller partnered with his father in their hometown of Svendborg, Denmark to purchase a second-hand steamship.
All together, Maersk and its various business units employ about 108,000 people in some 130 countries. Our activities fall into the following main areas: Container activities, Oil and gas activities, Terminal activities.
马士基集团成立于1904年,总部位于丹麦哥本哈根,全球雇员达到10.8万人,在130多个国家设有400余个分公司。除航运业外,集团多元化的业务范围广及物流,石油及天然气之勘探和生产,造船业,航空业,工业生产,超级市场零售业和IT等范围。2011年美国财富500强中排名第144位。
工作生活方面:
法定节假日休假完全按国家有关规定执行。业务部门作息时间视业务情况另行安排。
福利待遇:
1、招聘过程中,不收取任何培训费用、保证金、押金等,不扣压员工身份证件。
2、公司为员工提供同行业内具有竞争力的工资。
3、公司除依法为员工办理五险一金外,为每位员工提供完善的商业保险。
4、公司为员工提供各种与职位相关的知识、技能培训。
5、公司竞争机制完善,为每位有才能的员工提供公平、公正的晋升机会。
欢迎有志之士加盟马士基集团,共同发展!
The company was founded in 1904,when Arnold Peter Moller partnered with his father in their hometown of Svendborg, Denmark to purchase a second-hand steamship.
All together, Maersk and its various business units employ about 108,000 people in some 130 countries. Our activities fall into the following main areas: Container activities, Oil and gas activities, Terminal activities.
马士基集团成立于1904年,总部位于丹麦哥本哈根,全球雇员达到10.8万人,在130多个国家设有400余个分公司。除航运业外,集团多元化的业务范围广及物流,石油及天然气之勘探和生产,造船业,航空业,工业生产,超级市场零售业和IT等范围。2011年美国财富500强中排名第144位。
工作生活方面:
法定节假日休假完全按国家有关规定执行。业务部门作息时间视业务情况另行安排。
福利待遇:
1、招聘过程中,不收取任何培训费用、保证金、押金等,不扣压员工身份证件。
2、公司为员工提供同行业内具有竞争力的工资。
3、公司除依法为员工办理五险一金外,为每位员工提供完善的商业保险。
4、公司为员工提供各种与职位相关的知识、技能培训。
5、公司竞争机制完善,为每位有才能的员工提供公平、公正的晋升机会。
欢迎有志之士加盟马士基集团,共同发展!
联系方式
- Email:hiroyukijoseph.ueda@maersk.com
- 公司地址:上海市黄浦区蒙自路757号歌斐中心 (邮编:610000)
- 电话:15998628294