海运客服
马士基(中国)有限公司
- 公司规模:5000-10000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-06-02
- 工作地点:厦门
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 职位月薪:6-8千/月
- 职位类别:客服专员/助理
职位描述
Specific responsibilities of the position:
· Ensure that all activities which fall under Sealand - A Maersk Company Asia PRE - Customer Service related to responsible customers are carried out satisfactorily.
· Assist customer with shipment related problems for smooth cargo release.
· Ensure co-ordination with sales on case studies to work out best and tailor maker service to certain customers.
· Clearly communicate with customers on each single requirement, build up communication channel between customer service and customers for all service related issues, make sure “go to person” is reachable by customer whenever.
· All E-commerce related stuffs.
· Closely follow up on freight collection and ensure no outstanding within credit days.
· Closely follow up with longstandings.
· Work carefully and cautiously to avoid potential risk and claims.
· Actively seek solution to mitigate cost and comfort customer when there is claim or service failure.
· Exercise due diligence in all matters.
Specific requirements for the position:
· Strong business, customer and Intra-Asia market understanding
· Strong ownership
· Result oriented
· Efficient English communication
· Problem solving skills
· Team work spirit
· Good time management
· Known and recognized for living Maersk values
职能类别:客服专员/助理
公司介绍
The company was founded in 1904,when Arnold Peter Moller partnered with his father in their hometown of Svendborg, Denmark to purchase a second-hand steamship.
All together, Maersk and its various business units employ about 108,000 people in some 130 countries. Our activities fall into the following main areas: Container activities, Oil and gas activities, Terminal activities.
马士基集团成立于1904年,总部位于丹麦哥本哈根,全球雇员达到10.8万人,在130多个国家设有400余个分公司。除航运业外,集团多元化的业务范围广及物流,石油及天然气之勘探和生产,造船业,航空业,工业生产,超级市场零售业和IT等范围。2011年美国财富500强中排名第144位。
工作生活方面:
法定节假日休假完全按国家有关规定执行。业务部门作息时间视业务情况另行安排。
福利待遇:
1、招聘过程中,不收取任何培训费用、保证金、押金等,不扣压员工身份证件。
2、公司为员工提供同行业内具有竞争力的工资。
3、公司除依法为员工办理五险一金外,为每位员工提供完善的商业保险。
4、公司为员工提供各种与职位相关的知识、技能培训。
5、公司竞争机制完善,为每位有才能的员工提供公平、公正的晋升机会。
欢迎有志之士加盟马士基集团,共同发展!
联系方式
- Email:hiroyukijoseph.ueda@maersk.com
- 公司地址:上海市黄浦区蒙自路757号歌斐中心 (邮编:610000)
- 电话:15998628294