天津招聘

Be responsible for implementing the Buyco solution to our new customers/sub-contractors, in the first stage during the pilot phase, on a limited perimeter and, in a second phase, on the global contracted perimeter.

岗位职责：
1、Follow new customer during his platform onboarding depending on his responsibilities level (demo, remote or on site support)
-2、Quickly and efficiently answer questions from users requesting support
-3、Fully master the Buyco Platform along his evolution and be able to explain each functionality
-4、By the relevance of answers, accelerate the penetration of new customers and their loyalty
-5、Put in place action plans and continuous improvement initiatives to follow the growth of our customers
-6、Provide required needs of our customers to feed the BuyCo roadmap
-7、Onboard dedicated scope of customers (local handling agents, customer office, others) in quality and in due time as per agreed in the contract
-8、Set up accounts and prepare the platform to be ready for the running operations
-9、Drive autonomously day to day relationship with customers
-10、Drive milestones of pilot phases (weekly updates, monthly steerco meetings)
-11、Provide level of support for open queries in the respect of SLAs

任职要求：
1、A significant level of experience (minimum 5 years) in international seafreight activities within a freight forwarding company and/or in a large shipper company (i.e. exporter or importer)
-2、A strong appetite for technical and digital solutions (and perfect command of the solution after training phase)
-3、Good listening skills and the ability to adapt responses to customer needs; you like to explain with pedagogy, calm, seriousness and perfectionism
-4、Excellent interpersonal skills: with empathy, be able to forge fast and long lasting relationships with users
-5、Fluent English and Chinese both written and spoken is required, French is a plus
-6、A taste for challenges, determination, and endurance and an ability to work in a team (collaborative mode)
-7、Be able to contribute to the collective intelligence and to the increase of the technical knowledge of the company
-8、Be in touch with dedicated customers to drive their preparation and usage of the platform
-9、Be in touch with partners of his customer
-10、Provide support for open queries
-11、Participate in internal meetings
-12、Organize pilot milestones and follow them

VVR公司是一家法国著名的管理咨询公司，创建于1999年，总部设在法国巴黎，在中国的上海、广州、石家庄设有分公司，总人数大约80人。VVR公司可以为欧洲及中国企业提供全面的管理解决方案和咨询服务。

目前公司主要项目类型有：
 
人力资源服务项目：猎头服务，通过精准定义岗位要求与衡量标准，为客户推荐并面试合适人选；根据客户需求，为客户提供人力资源外包服务。

战略诊断项目：通过市场调查，外部环境分析，产业链分析，竞争者调查，价值链分析，财务分析，专家访谈等不同维度整合数据和信息，结合战略方法论，定义企业发展大战略和小战略。

经销商和B2B会议项目：帮助国外企业寻找中国合作伙伴，或者中国企业寻找国外合作伙伴，安排并陪同商务洽谈对接会议；帮助国外企业开发在华分销商网络，建立分销团队和渠道，实现产品在中国的进口和销售；

并购项目：寻找意向合作公司，沟通合作意愿，尽职调查，设计合作方案，协助谈判。

技术转让项目：寻找意向合作公司，协助洽谈并跟踪技术对接和转让。

采购管理项目：寻找中国供应商，询价比价，产品开发跟踪，订单发货跟踪，验厂，验货。

贸易项目：寻找目标产品，安排进出口流程，引进国外品牌。

VVR公司的发展方向是为欧洲企业在中国发展提供战略性咨询，同时也为中国企业扩大国外市场提供机会和协助。

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