天津招聘

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Service Coordinator, you will be responsible for coordinating Service work done at site and ensure it complies with ABB's and customer's standards, procedures and policies, for Process Automation Business Area in Tianjin, China.

Reporting to the Service Team Leader, you will be a single point of contact for the customer during the execution of a Service job.

- Building and maintaining sustainable relationship with customer. Managing customer requirements and customer enquiries
- Coordinating, planning, scheduling and overseeing all service jobs with necessary resources, spare parts and logistics for site
- Managing customer satisfaction by ensuring that ABB fulfils its contractual obligations and business requirements. Ensuring the required quality is delivered and the health, safety and environmental issues are competently managed.
- Reviewing the scope of the work and ensuring that all parties fulfil their contractual obligations, particularly in regard to claims and changes
- Managing the Service order process in a timely manner from quotation to invoicing and cash collection
- Managing all required reporting and documentation. Ensuring all necessary data has been registered in a timely manner in the system
- Cooperating and coordinating activities with other ABB units and teams to harmonize Service activities and to maximize Service sales at every opportunity. Ensuring the transfer of Service findings to the product/system Local Business Units for improvement of their offerings

- 2 to 3 years of related working experience
- A bachelor’s degree or above of Marine/Mechanical engineering/Shipping
- Fluency in English communication skills, both verbal and written
- Must be willing to work under high pressure with demanding customers
- Excellent teamwork and team spirit
- Supporting and managing 24 hours service availability / emergency duty. Coordinating the service job with the necessary resource, parts etc.
- Coordinating/communicating with End User Sales regarding customer status. Giving feedback regarding market intelligence to the relevant functions (e.g. business development, sales, etc.)

Working with customers to ensure our products and systems provide maximum performance, our Service teams solve a wide variety of key industrial challenges. We increase productivity and reliability, lengthen product life span and improve safety. Critically, we also reduce costs, energy consumption and emissions.

ABB Turbocharging manufactures and maintains turbochargers for engines on ships, power stations, diesel locomotives and large, off-highway vehicles. We focus on how to help our customers today, while driving innovation in anticipation of future challenges.

We look forward to receiving your application (preferably in English). If you want to discover more about ABB, take another look at our website.

Benefits
- Life insurance
- Disability insurance
- Medical insurance
- Sick pay
- Meal allowance

ABB（***********）是电力和自动化技术的全球领导厂商，致力于为工业和电力行业客户提供解决方案，以帮助客户提高生产效率，同时降低对环境的不良影响。ABB集团的业务遍布全球100多个国家，拥有104,000名员工。
重庆ABB江津涡轮增压系统有限公司是由ABB(中国)有限公司和江津增压器厂共同组建的合资企业，作为ABB全球涡轮增压业务单元的一部分完全融入ABB涡轮增压系统服务的全球网络。公司总部和生产厂位于重庆江津区（公司提供江津重庆两地每日往返班车），上海、广州、天津、香港建有分（子）公司，同时将在大连和青岛开设分公司。公司的目标是巩固在中国市场上大型涡轮增压器供应商的领先地位。
目前，公司有所述职位等待您的加入，若有意，请把中英文简历投所述邮箱。