天津招聘

职位描述: 

1. Handle customers’ bookings for airfreight export via emails, faxes or phone calls. 

2. Create HAWB in ETMS timely with all related data required & set up goods pick-up 

3. Coordinate with Air Export consol planner for space booking with airlines. 

4. Assist with customers’ inquiries and provide support for local handling charges quotations via email, where necessary. 

5. Follow up on air export shipments and ensure timely arrival and delivery to consignee. 

6. Provide flight details and ensure timely feedback to customers on freight status. 

7. Ensure that any discrepancy / offloading related to shipment is reported to shippers and destination offices promptly. 

8. Be familiar with customers’ profiles and handling requirements to ensure 100% compliance in view to achieve 100 % customer satisfaction at all times. 

9. Respond to customer complaint and query with a sense of urgency and suggestion solution or improvement plan whenever possible. 

10. Develop good rapport with both external and internal customers. 

11. Ensure all data are entered into ETMS timely and accurately. 

12. Ensure timely creation & updates for specific customers’ DLSOPs. 

13. Ensure timely update of AIRRTS into ETMS. 

14. Prepare and submit reports timely whenever required. 

15. Assist accounts department with any export bills issues.(A/R payment etc) 

16. Sorting EVF & return to customer within time frame required (15 days) 

17. Take up additional tasks as required to meet department’s needs 

职位要求：

University graduate or college graduate, preferably candicate has working experience in forwarding and logistics industry;

Excellent communication, presentation and interpersonal skills;

Good command of written and spoken English, CET 4 or above is preferred;

Be willing to be a team player, independent, aggressive, positive, &  can-do attitude

Displayed sense of urgency, attention to detail and excellent organizational  abilities, working well under pressure.

Computer literature;

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 17,400 trained professionals in a worldwide network of over 250 locations across six continents.

Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.

At the moment, Our Tianjin Branch provides a dynamic work environment for motivated team members, Come join this advancement rich environment and be a part of a global network of success oriented professionals.

For more information, please visit our website ******************