项目客服专员(深圳)
欧唯特数码科技(上海)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-01-05
- 工作地点:深圳-宝安区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:高中
- 职位月薪:5-7千/月
- 职位类别:客服专员/助理
职位描述
1、客户的日常订单处理
2、客户日常咨询以及物流跟踪签收
3、相关仓储系统的操作
4、制作相关报表
5、异常处理以及跟进
6、承运商对账以及客户账单制作
岗位要求:
1、高中及以上学历, 2年以上仓储物流行业相关工作经验
2、有电商或快消品行业的项目客服经验者优先
3、良好的客服服务意识,对突发事件能够及时、冷静地处理,思路敏捷
4、有亲和力,熟练操作office软件(PPT及EXCEL)应用熟练
5、服从上级安排,可接受轮班,工作积极主动、有责任心
公司介绍
Arvato is an international service business. Around 30,000 employees in almost 30 countries develop and implement innovative solutions for business customers from around the world. These include SCM solutions, financial services as well as IT services. We continuously refine our solutions with an emphasis on automation and data/analytics as areas of innovation.
Arvato's solution portfolio is trusted by globally renowned companies from a wide variety of industries – from telecommunications providers and energy suppliers to banks and insurers and e-commerce, IT and internet providers. Arvato is a subsidiary of Bertelsmann.
Arvato's solution portfolio is trusted by globally renowned companies from a wide variety of industries – from telecommunications providers and energy suppliers to banks and insurers and e-commerce, IT and internet providers. Arvato is a subsidiary of Bertelsmann.
联系方式
- 公司地址:上海市金山区万枫路2889号金山银河一号智慧产业园B栋304