IT Helpdesk
上海源实信息技术有限公司
- 公司规模:50-150人
- 公司性质:民营公司
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2021-01-14
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:0.8-1万/月
- 职位类别:技术支持/维护工程师
职位描述
IT Helpdesk:
派驻大型外资企业(地点:上海浦东外高桥保税区,有工作午餐和公司班车),加入IT Helpdesk服务团队,负责企业IT的日常维护,每周工作5天,每天工作8小时,休国定假日。录用后有员工入职培训。
The Role and responsibilities will include
? Provide helpdesk service to IT Users and workshop computers, record all tickets in service desk system.
? Provide Helpdesk Ticket Monthly Report for analysis.
? Assist vendor or internal IT on OA equipments support, such as MFP, Printer, Projector, Audio & Video system, etc.
? Assist IT on AD Account Management (Creation, Modification and Deletion).
? Assist IT on File Server Management (Folder authorization and etc).
? Assist vendor or internal IT on network and voice cabling maintenance.
? Provide document support on IT Procurement, such as payment and quotation preparation.
? Assist IT on IT Cost Allocation and Payment (network rental, printing fee, conf call fee, etc).
? Assist IT on Fix Assets Management.
? Assist IT on Computer Room Management.
? Assist BW on IT Project Implementation (ELV, Infra , SAP and etc).
? Provide support on any other tasks assigned by BW IT
Qualifications and Requirements:
? Associate degree or above in computer or information science related major
? Minimum 3 years related helpdesk support experience, preferably in a related industry
? Familiar with Microsoft client operating system products, Microsoft Office products, PC hardware
? Good command of both spoken and written English
? Good interpersonal, problem solving, communication and presentation skills
? Mature, self-motivated, initiative, flexible and be able to work independently under pressure
? Analytical thinking, reliable work quality, proactive working style, good team player
? Result-driven and customer-oriented
公司介绍
公司本着诚信 稳健 沟通 学习的企业理念,将对应聘者做资讯调查,包括学校经历、工作经历和工作结果等。公司将为有实力、有能力、有进取心、想有所作为的年轻人提供良好的福利待遇,工作环境和发展机会,公司网站:**************************。
联系方式
- Email:sourcehr@source-etek.com
- 公司地址:地址:span外高桥保税区