天津招聘

Role Description,

- Acts in a multi skilled capacity to effectively support the Collection function, handling collection activities as part of the overall Collection team

- Plays personal part in ensuring cash collection targets: - Maximize cash flow for the business

- Controls personal customer debtor performance – DSO, Aged debt and bad debt to ensure full adherence to stretch targets

Primary Responsibility:

- To work with customers to achieve prompt payment, confidently and sensitively handling negotiations to achieve a win- win outcome

- To work in partnership with all FCS internal teams and external teams to ensure seamless resolution of customer issues –enabling to payment. 

- Use systems to proactively manage outbound credit management calls- utilize systems to capture all customer reactive /proactive customer calls

- Establish positive relationships with customers to maintain loyalty

- Support Brand values through effective customer service

- Effective ‘advocate’ customer issues, ensure rapid and effective resolution.

- Ensures a ‘Get it right first time’ approach is delivered – supported by online help systems, training and coaching.

- Able to handle high volumes of customer enquiries, take effective decisions and ensure maximum customer satisfaction

- Positively influence the customer perception via professional revenue management delivery

- Ensure all call compliance factors are met.

- To promote direct debit as the preferred method of payment whilst also efficiently facilitating payment by other methods such as credit cards

    

Required key skills (functional/technical):

- Proven deliverer of results  

- Strong interpersonal skills

- Able to work under pressure/perform to deadlines

- Excellent communication skills within written and verbal in English

- Outbound telephone sales skills

- Enhanced negotiation skills

    

Required Qualification:

- Degree in business or any associated discipline,第三方合同   

- At least 1+ year commercial experience, gained in a business to business environment

- Excellent Microsoft office skill, master EXCEL & Power point

- An understanding of basic accounting knowledge is preferable

- SAP Knowledge

林德（Linde)是全球领先的工业气体和工程公司之一，2019年销售额为280亿美元（250亿欧元）。每一天，我们矢志不渝，践行企业使命——精益丰产，惠泽全球，以高质量的技术、服务和解决方案，帮助客户取得
更大的成功，同时保护我们的地球使之可持续发展。

林德所触及的终端市场涵盖众多行业，包括航空航天、化工、食品与饮料、电子、能源、医疗健康、制造业以及初级金属等。而林德所生产的工业气体则应用于各种领域——从医院用氧到用于电子行业的高纯及特种气体，再到用于清洁能源的氢气等。同时，林德还提供一系列前沿的气体处理解决方案以支持客户业务发展、提升效率并减少碳排放量。

林德大中华区的总部位于上海，在全国拥有约2,600名员工，并运营100多个现场，业务足迹覆盖华北、华东、华南以及西部地区。林德是国内领先的气体供应和工程公司之一，在化工、石化、冶金、制造、电子、食品和医疗等行业，与众多领先客户建立了长期合作伙伴关系，并以高质量的技术、服务和解决方案，助力客户取得更大的成功。

我们的荣誉：

2015–2020 “中国杰出雇主” 认证
  —杰出雇主调研机构
2018 全球***雇主
2016–2018 ******员工雇主
—《福布斯（Forbes）杂志》
2016–2018 中国典范雇主
—前程无忧51JOB网
2016 “***企业公民百强”榜单
—《企业责任杂志》
2015 企业社会责任合作伙伴荣誉奖
—上海美国商会