天津招聘

Job Responsibles

1. Establish and maintain close, smooth and excellent relationship with customers
2. Solve customer quality issues thoroughly and timely to achieve customer satisfaction
3. Represent customer internally in organization to drive customer quality problem solving, corrective and preventive action implementation and quality improvement
4. Lead customer quality audit and visit, work with team to define action plan for customer visit and audit findings, follow-up until closure. Keep communication with customer for the update of action plan.
5. Lead team to prepare PPAR of finished product, submit to customer via customer portal.
6. Champion the customer voice such as complaint, work cross functional teams to identify root cause and generate corrective/preventive action plan, fully communicate with customer through 8D process to meet customer expectation
7. Precisely track customer return events for thorough and timely closure
8. Have statistics analysis for all customer return events to output quality improvement priorities for quality improvements.
9. Customer OEM plants onsite trouble shooting and technical support, field event onsite investigation
10. Analyze customer performance and continuously improve it.
11. In process problem solving leading and supporting
12. Escalate to quality manager in case of risk case
13. Make training per CC/SC lis
14. The other job assigned by superior.

Knowledges, Skills and Abilities

1. Bachelor degree or above in mechanical or engineering.

2. Familiar with IATF16949,PPAP,APQP,SPC,MSA,FMEA.VDA6.3&6.5 ，8D report,QC 7 tools and risk assessement.

3. Min 3 years quality work experience and min 2 years customer quality work experience on automotive Tier-1 supplier.

4. The customer quality experience with DAIMLER/BBAC is highly preferable

5. Good communication skill and be capable to work under pressure .

6. Good cooperation and organizing skill with cross function team to solve the problem.

7. Good PC skill

8. Fluent oral English and good written and reading English skills.

本特勒汽车系统（天津）有限公司是由德国本特勒汽车工业有限公司在天津京滨工业园区投资建立的外商独资企业，公司将于2017年底正式成立， 工厂占地面积2.2万平方米。公司引进德国本特勒公司先进的制造技术，生产加工汽车相关零部件，包括驱动桥、控制臂等核心汽车零部件。目前，公司已经成为国内外多家整车制造厂的供应商。公司在国内的主要客户为北京奔驰。
面对日益激烈的竞争，公司的目标是，不断地向客户提供高质量的产品；通过优质服务赢得客户的尊重和信任，用先进的技术和管理成为一流的汽车零部件供应商。