天津 [切换城市] 天津招聘天津物流/仓储招聘天津海关事务管理招聘

Senior Customer Service Specialist

加栢医疗器械(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外企代表处
  • 公司行业:医疗设备/器械

职位信息

  • 发布日期:2020-10-31
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:2-2.5万/月
  • 职位类别:海关事务管理  报关与报检

职位描述

If you are looking for a role in the customer service team and are good at speaking English, here is the right job for you! Come and join us!


Main Responsibilities

  • Handle Order-To-Cash transactions and data master maintenance in SAP system, including made-to-order and consignment order for APAC regions
  • Handle customers' enquiries in timely and professional manner
  • Intensive communication with different internal and external stakeholders ensuring all the orders/shipments to comply with regulatory  
  • Close monitoring with plant and working with planning team for on-time delivery
  • Continuous review process flow with Manager for process improvement
  • Responsible on 3PL management
  • Responsible on custom clearance
  • Responsible for consignment process and monthly billing
  • Other duties as assigned


Educations & Experiences

  • At least 6 years' experience in fast paced customer service department providing order management support (medical/pharmaceutical experience is a definite advantage)
  • Bachelor's Degree
  • Good knowledge of supply chain and inventory management


Skills & Qualifications

  • Demonstrated excellence in written and oral communication
  • Detailed minded, must possess strong interpersonal, analytical and problem-solving skills
  • Highly self-motivated and able to work independently, a good team player
  • Must be able to maintain multiple projects at one time.
  • Very strong English, Cantonese and Mandarin. Additional Asian languages are an advantage (e.g. Korean)
  • Experience in ERP system, preferably SAP
  • Strong Excel skills


All information submitted to us will be kept confidential and will be used for recruitment purpose only.

公司介绍

自1926年起,加柏集团,这一医疗成像对比剂产品的研究开发领域的先驱者已经建立起了其悠久的传统。加柏公司总部位于法国巴黎,是一家上市公司,其在欧洲对比剂市场的市场份额为25%在全世界的市场份额为7%。

加柏充分利用其专业知识及创新能力,迎接21世纪公共卫生领域的重大挑战。

我们的团队为重大疾病(癌症,心血管、感染,神经变性疾病)的诊断技术进步做出了卓越的贡献。我们新型高效的成像解决方案为全世界的患者保证了更好的治疗方案。

联系方式

  • 公司地址:地址:span北京朝阳区