天津招聘

职位编号: 0000ERH8

Description

Wealth and Personal Banking (WPB)

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets.  Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

??To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers
?To establish and keep good relationship with valuable customers by providing one-stop counter services
?To be able to introduce independently promoted products to valuable customers 
?To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service
?Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior. 
?Close liaison with colleagues from other lines of business, business segments, products and services
? To back up Maintenance clerk role during the staff's absence

Qualifications

?Bachelor degree or above (recognized by the state)

One year or above working experience is preferred

Experience in customer facing function is preferred

Result-driven and able to work under pressure

Highly responsibility in working in charge

Strong interpersonal skills and effective presentation skills

Customer-centric service mindset

Good spoken and written English is a plus

微信分享