Regional Operational Key Account Manager
上海得斯威国际货运有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2020-11-09
- 工作地点:上海-长宁区
- 招聘人数:1人
- 工作经验:10年以上经验
- 学历要求:本科
- 语言要求:英语精通
- 职位月薪:1-3万/月
- 职位类别:供应链经理 项目经理/主管
职位描述
Main purpose of the role:
The position is established as the 4PL Regional Operations Key Account Manager for one of the world’s largest sporting brands. The role encompasses the complete operational ownership for 100% of business activities undertaken by DSV Lead Logistics that includes the direct ownership of the End to End Supply Chain Management in a 4PL Control Tower function.
As a 4PL Control Tower Operation, the role takes on the direct ownership of management of all LSP’s, 2PL providers, Factories, Customs Brokers and Inland Terminals, and all customer Destination Market Communications and Escalation as a direct representative of the DSV Lead Logistics customer.
The Management of all connected providers to the 4PL shall include, but not limited to:
Customer Operational Excellence and Relationship Management
Destination performance Management
MBR, QBR and Annual Performance Reviews with the DSV’s customer and LSP’s
Management of DSV’s customer final 3PL Warehouse In-Take Distribution Center Operations
Destination budget management by Region and Customer Code
Primary duties and responsibilities:
Responsible for operations Destination within the defined Geographical scope
To establish the Operations Process and Business Plan that takes ownership of enforcing Global SOP and maintaining Destination specific SOP
To ensure operational excellence in operations across all LSP’s and Destination Market entities
To drive for process & system development initiatives
Establish, maintain and own both internal and external KPI’s and recommend process improvements and adopt lean logistics practices and a continuous improvement mindset. Ensure that KPIs are produced in full and on time.
Present and deliver KPI Performance results at LSP / Destination Market and 4PL Level across all entities engaged in the KPI SLA Agreement Process
Prepare or develop detailed Procedures, Checklists, training/communications materials or other which reflect best practices, client requirements or regulatory requirements not being addressed by existing materials.
Continuously plans, assigns, directs and enforces daily work with efficient process execution and productivity based on management set expectations.
Works with management to propose/recommend changes to maintain and enhance operations.
Execute assigned continuous enhancement projects as assigned by management.
Travels to physical LSP Operational locations for process audits and enhancements as requested by Management.
Maintains professional and technical knowledge by attending educational workshops, conferences and seminars.
Identifying potential gaps in existing procedures, systems, and tools or related.
Propose strategies to close any perceived gaps.
Requirements:
- Solid knowledge of freight management, Purchase Order Management in a 2PL, 3PL and 4PL capacity
- Experience in Operational level 2PL Ocean Freight services is preferred
- Experience in serving Origin and Destination customer in retail sector is recommended
- Experience in Global key account management role
- Strong operational know how
- Sound process & project management skills
- Strong ability to define, train, develop and document operational processes and procedures
- Strong Mentoring and Development Skills
- Ability to identify and drive operational improvement areas towards Innovation development
公司介绍
作为全球首屈一指的全球运输和物流供应商, 得斯威在全世界有超过90个国家拥有自己的公司和办事机构,全球员工超过75,000人。 通过我们与合作伙伴以及代理商合作为世界各国客户提供服务,巩固了得斯威作为国际性公司的地位。 凭借其专业和全面的服务,2020年的年营业额达到180亿美元, 位居世界货运行业前五名。
DSV China was established in May 2001Now we have over 3,000 dedicated team members across more than 20 cities in North/Central/South China
得斯威中国于2001年5月成立。目前中国已经有3,000多名优秀员工,分支机构分布在华北,华中和华南的20多个城市。
DSV China is providing our clients with a full scope of transport solutions, combining global capability with local expertise which positions DSV perfectly to be the chosen professional logistics partner for our customers, here in China, as well as in the rest of the World.
得斯威中国向我们的客户提供全方位的运输方案,并结合了全球以及当地的专业能力,使得斯威成为中国以及全球客户的专业物流合作伙伴。
If you want to know more information about DSV, welcome to visit our website.
To achieve our long development goals and meet our growing business requirements in China, DSV is looking for you to join our team. Competitive remuneration and professional career development path will be offered to the highly qualified candidates.
为了满足我们在中国的长期发展目标以及快速的业务需求,得斯威诚邀具备相关资质的人员加入到我们的团队中,同时,我们也将为优秀的候选人提供有竞争力的报酬以及专业的职业发展路径。
公司地址:上海市长宁区长宁路1193号来福士办公楼3座8、9、15、16楼
联系方式
- Email:hr@cn.dsv.com
- 公司地址:长宁区长宁路1193号长宁来福士广场写字楼三座5、8、9、15楼和一座39楼 (邮编:200051)
- 电话:15026627830