天津招聘

岗位职责:

MAIN PURPOSE OF JOB:

Manages technical sales support activities related to XRD(X-Ray Diffraction) technologies within the China market, working with Inside Sales and Account Managers. To develop Malvern Panalytical’s XRD product knowledge and expertise within the Chinese market. To provide advanced technical input to the sales and marketing process. To provide assistance in solving customer applications problems.

RESPONSIBILITIES
? Act as a subject matter expert or application engineer/scientist to support our XRD range of products, supporting all sectors applications and opportunities.

? Travel throughout assigned region to call on prospective and existing customers to support orders, maintaining open communications with Account Managers or Inside Sales members at all times.

? Work with Account Managers on “A” opportunities to devise the technical/product/demo strategy, as appropriate. Also, work with the Inside Sales group on B opportunities and take action, when appropriate, to reach out to them and offer technically-based means to progress an opportunity closer to an order.

? Be the field technical/commercial expert to fully support the efforts of Account Managers/Inside Sales, ensuring that revenue objectives are achieved for their respective product lines.

? Represent the Company as a specialist at technical conferences and/or trade shows, when needed, to answer visitor questions and to give papers and/or posters.

? Maintain current instrument proficiency in order to perform exceptional equipment demonstrations at prospective customer’s facilities with Account Managers or Inside Sales members.

? Provide market/competitive feedback to Product Management for their respective product line.

? Assist the Applications team by provide on-going training support to ensure they are confident with the XRD range of products and when they can use it to complement a sample submitted for a different technology.

? When necessary, provide customer feedback to customer support, assisting in customer satisfaction.

? To assist the solving of technical problems and issues with our customers and products.

? Maintain, track and report Company demonstration equipment in their possession.

? Prepare monthly sales report showing current month sales/support activities, next month’s objectives and lost order analysis.

? Attend periodic sales meetings and present performance highlights and future outlook for the territory.

? To provide feedback of customer’s needs and requirements that result from the various customer interactions and encountered problems. Including input into the testing of new hardware and software

? Contribute to any internal sales support trainings and external marketing content (e.g. Webinars, Testimonial, Application notes) related to their product.

? Maintain the Company's CRM - Sales Force solution by inputting updated information in a timely manner, in support of the sales process. Stay current with all tasks, activities, and opportunities within Sales Force.

? Use Outlook, SharePoint, Team and other systems to maximize productivity and improve communications within the Company.

任职资格:

Qualifications
Ph.D. in areas such as materials science, physics, chemistry, chemical engineering, and other related scientific disciplines is preferred.
Knowledge or hands-on experience on XRD is highly preferred.
Master’s degree or a degreed area specific to our industry (scientific or analytical instrumentation) will be considered.
Fluent in Mandarin Chinese and English, spoken and written.

Skills & Experience
? Previous laboratory experience is essential and expected. Minimum of 2 years’ direct industrial and/or academic experience, working in a research, development or laboratory setting.
? Experience in a technical/commercial role and/or sales support role is ideal.
? Experience in typical Malvern Panalytical market sectors would be advantageous.

思百吉公司(Spectris)是一家制造精密仪器仪表及控制设备的公司。我们极力注重与尊贵的客户一起工作，并帮助他们提高制造过程的效率。我们的策略是致力于那些对最终用户产品性能有直接影响的专业仪器仪表及控制设备的设计和制造。思百吉的产品能够提高产品质量和性能，提高生产能力和产量并减少停工时间和损耗，从而使客户降低成本。同时还可帮助客户提高对产品质量的控制，并可用于研发应用中的测试。我们策略中一个关键要素是我们的售后支持与服务方面。在售后支持与服务方面，我们拥有专业知识极为丰富的工程师可以为您在安装和维修保养方面提供全面帮助

Spectris is a leading supplier of productivity-enhancing instrumentation and controls. Our businesses are leaders in the markets they serve, with recognised brands and award-winning products.

What we do
We make highly-specialised measuring instruments and controls for some of the most technically demanding industrial applications. Our products and services aim to enhance customers’ productivity, yielding them clear benefits by helping them to work better, faster and more efficiently.

How we do it
Alongside our products, our people are key to our success and play an essential role in delivering our strategy, particularly in the development of new products, software and services and building relationships with customers. We encourage a culture of entrepreneurial initiative, underpinned by our values and Code of Business Ethics. We look for similar characteristics in the companies we acquire or partner with.

Our strategy
Our strategic objective is to deliver sustainable profitable growth for our shareholders by enhancing the productivity of our customers. This is focused not just on the supply of equipment but, increasingly, on the provision of innovative customer solutions, involving services, software and related activities.