天津 [切换城市] 天津招聘天津物流/仓储招聘天津供应链经理招聘

Global Operations Key Account Manager

CEVA Logistics

  • 公司规模:10000人以上
  • 公司性质:外企代表处
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2020-10-22
  • 工作地点:上海-黄浦区
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:大专
  • 职位类别:大客户管理  供应链经理

职位描述

Key Accountabilities 


  • Drive CEVA and Sector strategy and focus on operational excellence for nominated accounts(s)   
  • Conduct and coordinate operational MBR/QBR’s for nominated customer(s) and internal   
  • Share best practice, and continuous improvement, including engagement & coordination of new initiatives with customer with engagement of product and other departments when applicable   
  • Provide strategic leadership and act as single point of contact for nominated strategic customer(s)   
  • Review account strategies in conjunction with product leaders,  commercial account owner, Sector leaders and provide operational strategy to improve customer relationship   
  • Maintain customer relationship at senior level and be comfortable in senior customer/CEVA environment   
  • Drive operational onboarding to new product awards to assigned account(s) and provide support to on-board business
  • Drive operational customers KPIs and ensure smooth operations and efficient processes and engagement with key stakeholders where service failures are identified (non-compliance) and corrective action is in place  
  • Maintain on-going knowledge of procedural and/or regulatory changes as well as information published on the company’s intranets, and ensure distribution of information vital to the operations of the department/team
  • Generate defined KPIs and provide material for routine reviews, conducting root cause analysis when results are subpar, and engaging the necessary teams for corrective measures      


Requirements      



  • Degree in International Business or Logistics
  • 5+ years’ experience in business or logistics industry – operational savvy 
  • Project Implementation Experience
  • Executive level interaction and presentation skills. 
  • Leading a matrixed organization and achieving measurable results in a matrixed environment 
  • Global leadership/communications 
  • Communications on all levels/driving change across organization (should be able to hold regular communications on Executive Board level as well as help to resolve escalations and processes adoption issues on all level down to a small station). 
  • Effective written communications. 
  • Public speaking and presentation skills                         
  • CEVA Operational process 
  • Overall understanding of Air/Ocean/Ground/Contract logistics       
  • Very strong board level communications                      


公司介绍

CEVA - Responsive Logistics for you

CEVA Logistics, a global asset-light third-party logistics company, designs and operates industry leading supply-chain solutions for large and medium-size national and multinational companies. Its integrated network in Freight Management and Contract Logistics spans more than 160 countries. Approximately 78,000 employees are dedicated to delivering effective solutions across a variety of industry sectors where CEVA applies its operational expertise to provide best-in-class services. CEVA generated revenue of US$ 7.4 billion and Adjusted EBITDA of US$ 260 million in 2018.

CEVA Logistics North Asia operates in Greater China, Japan and S. Korea in a multicultural, global environment and is a richly diverse organization. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

For more information, please visit *********************

联系方式

  • Email:shiela.yao@cevalogistics.com
  • 公司地址:上海市蒙自路763号丰盛创建大厦1座23楼 (邮编:200023)