Customer Service Specialist 客户服务
上海得斯威国际货运有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2021-01-13
- 工作地点:青岛
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:2-9.9千/月
- 职位类别:货运代理
职位描述
Make sure smooth handling in each department during daily handlings.顺利处理每个部门的日常操作事务。
Assist with Key Account & BD department to take care of the existing business as window person during daily handlings, as well involved R/O request from overseas
协助现有的业务窗口处理与大客户、业务部门处理日常问题,以及海外指定货需求
Be linkage between internal and external, and can be solved problems at first time with professional suggestion
内外联动,***时间用专业态度解决问题
Ensure reporting is done according to standard operation procedures
确保按照标准程序进行操作
Being proactive in all jobs and make it a well recognized culture company wide
积极主动地从事各项工作,高度认同企业文化
Assist to created new SOP if there is any new customer O/B
协助新客户建立标准作业程序
For any invoices issue related like C/N,D/N and EDI invoices that CS teams will be in charge to coordinated with internal/overseas accordingly till resolved, as well outstanding follow up and monitor before due date
客服小组负责联系国内外相关部门协调解决收付款和EDI发票问题,并在到期日前进行跟进
Proactive communication with customer to get them acquainted with our procedures
积极与客户沟通,使之熟悉我司的流程
Always seek new business opportunity from existing client
始终从目前客户里寻求新的商机
Solution offer once there is any handling problems occurred during the daily procedures
在日常进程中发现问题解决问题
Check and offer rates per request
检查并提供费率
Arrange sales call to new and existing customers
安排销售人员致电新老客户
Develop new business
开发新业务
Be responsible for quotations to overseas, sales, RDM, etc
负责海外报价、销售、RDM等
Other tasks assigned by manager
其他经理交办的事务
Good spoken & written in English and Mandarin良好的英语与普通话写作和口语能力
职能类别:货运代理
公司介绍
作为全球首屈一指的全球运输和物流供应商, 得斯威在全世界有超过90个国家拥有自己的公司和办事机构,全球员工超过75,000人。 通过我们与合作伙伴以及代理商合作为世界各国客户提供服务,巩固了得斯威作为国际性公司的地位。 凭借其专业和全面的服务,2020年的年营业额达到180亿美元, 位居世界货运行业前五名。
DSV China was established in May 2001Now we have over 3,000 dedicated team members across more than 20 cities in North/Central/South China
得斯威中国于2001年5月成立。目前中国已经有3,000多名优秀员工,分支机构分布在华北,华中和华南的20多个城市。
DSV China is providing our clients with a full scope of transport solutions, combining global capability with local expertise which positions DSV perfectly to be the chosen professional logistics partner for our customers, here in China, as well as in the rest of the World.
得斯威中国向我们的客户提供全方位的运输方案,并结合了全球以及当地的专业能力,使得斯威成为中国以及全球客户的专业物流合作伙伴。
If you want to know more information about DSV, welcome to visit our website.
To achieve our long development goals and meet our growing business requirements in China, DSV is looking for you to join our team. Competitive remuneration and professional career development path will be offered to the highly qualified candidates.
为了满足我们在中国的长期发展目标以及快速的业务需求,得斯威诚邀具备相关资质的人员加入到我们的团队中,同时,我们也将为优秀的候选人提供有竞争力的报酬以及专业的职业发展路径。
公司地址:上海市长宁区长宁路1193号来福士办公楼3座8、9、15、16楼
联系方式
- Email:hr@cn.dsv.com
- 公司地址:长宁区长宁路1193号长宁来福士广场写字楼三座5、8、9、15楼和一座39楼 (邮编:200051)
- 电话:15026627830