天津 [切换城市] 天津招聘天津物流/仓储招聘天津货运代理招聘

Customer Service Specialist 客户服务

上海得斯威国际货运有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2021-01-13
  • 工作地点:青岛
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位月薪:2-9.9千/月
  • 职位类别:货运代理

职位描述

Make sure smooth handling in each department during daily handlings.顺利处理每个部门的日常操作事务。

  • Assist with Key Account & BD department to take care of the existing business as window person during daily handlings, as well involved R/O request from overseas

    协助现有的业务窗口处理与大客户、业务部门处理日常问题,以及海外指定货需求

  • Be linkage between internal and external, and can be solved problems at first time with professional suggestion

    内外联动,***时间用专业态度解决问题

  • Ensure reporting is done according to standard operation procedures

    确保按照标准程序进行操作

  • Being proactive in all jobs and make it a well recognized culture company wide

    积极主动地从事各项工作,高度认同企业文化

  • Assist to created new SOP if there is any new customer O/B

    协助新客户建立标准作业程序

  • For any invoices issue related like C/N,D/N and EDI invoices that CS teams will be in charge to coordinated with internal/overseas accordingly till resolved, as well outstanding follow up and monitor before due date

    客服小组负责联系国内外相关部门协调解决收付款和EDI发票问题,并在到期日前进行跟进

  • Proactive communication with customer to get them acquainted with our procedures

    积极与客户沟通,使之熟悉我司的流程

  • Always seek new business opportunity from existing client

    始终从目前客户里寻求新的商机

  • Solution offer once there is any handling problems occurred during the daily procedures

    在日常进程中发现问题解决问题

  • Check and offer rates per request

    检查并提供费率

  • Arrange sales call to new and existing customers

    安排销售人员致电新老客户

  • Develop new business

    开发新业务

  • Be responsible for quotations to overseas, sales, RDM, etc

    负责海外报价、销售、RDM

  • Other tasks assigned by manager

其他经理交办的事务

Good spoken & written in English and Mandarin良好的英语与普通话写作和口语能力


职能类别:货运代理

公司介绍

As a world-leading supplier of transport and logistics , DSV has offices in more than 90 countries all over the world and an international network of partners and agents, which makes DSV a truly global player offering services worldwide. By our professional and advantageous overall solutions, the approx. 75,000 DSV employees recorded worldwide annual revenue of 18 billion USD for 2020, ranking among the top 5 international freight forwarders.
作为全球首屈一指的全球运输和物流供应商, 得斯威在全世界有超过90个国家拥有自己的公司和办事机构,全球员工超过75,000人。 通过我们与合作伙伴以及代理商合作为世界各国客户提供服务,巩固了得斯威作为国际性公司的地位。 凭借其专业和全面的服务,2020年的年营业额达到180亿美元, 位居世界货运行业前五名。

DSV China was established in May 2001Now we have over 3,000 dedicated team members across more than 20 cities in North/Central/South China
得斯威中国于2001年5月成立。目前中国已经有3,000多名优秀员工,分支机构分布在华北,华中和华南的20多个城市。

DSV China is providing our clients with a full scope of transport solutions, combining global capability with local expertise which positions DSV perfectly to be the chosen professional logistics partner for our customers, here in China, as well as in the rest of the World.
得斯威中国向我们的客户提供全方位的运输方案,并结合了全球以及当地的专业能力,使得斯威成为中国以及全球客户的专业物流合作伙伴。

If you want to know more information about DSV, welcome to visit our website.
To achieve our long development goals and meet our growing business requirements in China, DSV is looking for you to join our team. Competitive remuneration and professional career development path will be offered to the highly qualified candidates.
为了满足我们在中国的长期发展目标以及快速的业务需求,得斯威诚邀具备相关资质的人员加入到我们的团队中,同时,我们也将为优秀的候选人提供有竞争力的报酬以及专业的职业发展路径。


公司地址:上海市长宁区长宁路1193号来福士办公楼3座8、9、15、16楼

联系方式

  • Email:hr@cn.dsv.com
  • 公司地址:长宁区长宁路1193号长宁来福士广场写字楼三座5、8、9、15楼和一座39楼 (邮编:200051)
  • 电话:15026627830