天津招聘

负责处理日常业务中各种关于客户投诉，问题件处理，信息互通，统计等一系列的工作。

成本, 客服/操作，单证和对账，系统录入；

处理客户报表

产品服务资料整理

客户维护及跟进落实新客户, 协调服务供应商

配合并支持其他部门的其他工作

任职要求：

大专以上学历，电子商务，国际物流等相关专业毕业优先；优秀应届生也可以考虑。

有货代海运出口客服操作经验者优先；

熟练使用Excel、Word等；具ERP, WMS经验者优先考虑

具备良好的中英文运用/沟通能力.

有较强的逻辑思维和学习能力，有优秀的执行能力、沟通能力；

思路清晰活跃，有良好的应变能力； 具强烈的责任心及优秀的团队合作精神，能承担较大工作压力；

Ocean Customer Service / Operations

Responsibility:

Perform day-to-day customer services function

Conduct costing and customer service / operations documentation function

Prepare customer reports

Prepare external materials and other required internal operations documentation

Customer maintenance and explore new customers, coordinate with sub-contractors/vendors

Liaise with cross-functional teams

Requirements:

College degree or above

Previous experience in logistics or eCommerce industry is desired

Proficiency in Internet, Excel and other related MS Office tools, knowledge and experience with ERP (e.g. Cargowise) and WMS is preferred

Good communication skills in English and Mandarin

Willing to learn, and be able to handle pressure from the top

Good team player and be flexible in participating in tasks from various functions, e.g. Accounting, Customer Services, Key Account Management and Operations.

2010年，青岛启德物流有限公司成立。公司凭借一支拥有近20年行业经验的
专业物流团队，快速跨越式发展，年销售额已突破5亿元人民币。
Founded in 2010, Sunward Logistics Co., Ltd., supported by a professional logistics
team with nearly twenty years’ experience, sees an annual turnover of RMB 500 million
after seven years’ leap development.

随着全球贸易一体化的不断推进，国际贸易的竞争日益激烈，买卖双方对供应链环节有着更高的要求。
Deepening global trade integration and more intense competition in international
trade requires better supply chains of both buyer and sellers.

启德不断致力于为客户提供专业的物流解决方案和全球化一站式物流服务。
Sunward is dedicated to offering customized logistics solutions and one-stop global
logistics services.

凭借坚实的网络系统基础，深刻洞悉行业市场并充分挖掘客户潜在需求，不断优化国际货运代理、项目工程物流服务、危化产品物流服务、跨境电商物流服务、海外采购等多元化国际物流服务，帮助客户解决在供应链环节遇到的各种难题。
With competent network system, we understand this industry and market thoroughly,
fully tap potential demands, and optimize services in international freight forwarding,
project logistics, Dangerous chemical products logistics, cross-border e-commerce logistics,
overseas purchasing logistics, etc., thus helping customers address all challenges in
supply chains.

 启行天下，德惠众生。
Benefit customers worldwide with Sunward’s professional services.

启德物流将以更高质量的专业化服务赋予客户卓越的体验。
We strive to present excellent customer experience with better service quality.


企业愿景/使命/目标----全球化国际物流供应商
企业价值---创造客户价值 体验愉悦服务
企业文化--- 以客为尊 诚信共赢 创新进取 专业专注

      伴随着公司业务的发展，真诚邀请优秀的海内外人才加盟公司、共同发展国际物流事业。启德物流将成为有理想、有抱负的人才施展才华的平台，让我们一起激扬梦想，共赢未来！

符合应聘条件者请将简历投递至我司hr(注明待遇） e-mail： ellen.zhang@sunward-logistics.com

如需了解更多的相关信息，
青岛总公司地址：青岛市崂山区泉岭路8号中商国际大厦12层 电 话：0532-80997123
上海公司地址：上海市四川北路1318号盛邦国际大厦1801室
天津公司地址：天津市和平区贵州路18号君悦大厦B座6层