Customer Service Coordinator /客服专员
芬欧蓝泰标签(常熟)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:印刷/包装/造纸 机械/设备/重工
职位信息
- 发布日期:2013-01-22
- 工作地点:常熟
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:客服专员/助理(非技术)
职位描述
Purpose of the job:
· Provides a wide variety of customer service to customers including order management ,complaint handling as well as customer communications about products etc.
· Professional & effective sales to support sales department for meet customer satisfaction
· Internal communication cross-functional.
Key Tasks:
· Is responsible for whole order processing.
· Is responsible for daily sales supports (sample, documentation, order list, customer profile)
· Is responsible customer database as well as credit and price control.
· Is responsible for Sales claim handling
· Is responsible for support account receivable (SAR),
· Is responsible for coordinating cross functions to provide better customer service (QE, Logistic, Accounting etc)
· Is responsible for closely communicate with customers such as customer visit.
· Continuous learning on UPM Raflatac products and services in order to advise customers with the most updated knowledge.
· Works according to company regulations and according to the ISO procedures.
Prerequisites
· College degree
· Work experience min 2 years in related field
· English level CET4 and above
公司介绍
如需更多信息请访问www.upmraflatac.com/asia/chn
欢迎访问芬欧汇川官方微博:http://www.weibo.com/upmasia
如有意向,请在线申请或将简历发送至 ap.human.resources@upm.com,并请注明申请的岗位。
联系方式
- Email:ap.human.resources@upm.com
- 公司地址:上班地址:八里台工业园