天津招聘

Job description:
- coordinate in setting up project/operation center
- Establish the operation team
- got the alignment with business team about the support strategy and budget
- in charge of process training
- Process clean up and update, Project management, Business Analysis.
- To help the Business Revenue/Margin ramp up fast, and ensure call center system operation and security.

- New Hire Training, ensure new staff start to work soon
- Team monitoring, to find out the shortage of process, create the process database for training or analysis use.
- Onside coach when find individual problem, organize group training if find common problem
- Quarterly training plan and schedule design

- Order entry processes clean up and update by each product line (Industry Standard Server, Storage Workstation Division, Business Critical Server, etc).
- Order entry processes clean up and update by business model (Direct order, Indirect order, Channelize order).
- Special case one by one support and trouble shooting.

Business Analysis

- Quarterly discussion and Analysis, then split by week
- Daily call performance report export from system;
- Monthly performance report, opportunity report management.

Program Management

- process-system maintain and transaction coordination,
- Office site expansion management

Technical Skills:
· Excellent command of spoken and written English.
· Good communication and interpersonal skills; able to build good working relationship (internal and external).
· Leadership skills.
· Time management skills: multitasking
and prioritizing, planning work activities efficiently to meet deadlines and
high level goals.
· Ability to prepare effective reports (brief including important elements).
· Capacity to handle change, stay open to different ideas, support positive changes.
· Be able to focus on quality, monitor tasks to ensure team's highquality
outputs, correct quality issues and
inform management on quality achievement periodically.
· Excellent working knowledge of MS Office products including Word, Excel and PowerPoint.
· Good knowledge of CS Process within the liner and transportation industry
· Good working knowledge of the integration of service delivery and process excellence nature in the BPO
industry
· Technical skills in understanding and developing macros, programs, etc is preferred.
o Master ASP.NET/C# and can use Visual Studio 2008 or Visual Web Developer to maintain and develop
website according to our business requirement.

安德诺晟企业管理有限公司是一家专注于人力资源招聘解决方案的企业。主要服务于中高端人才推荐以及为客户提供人力资源整体解决方案。

主要业务遍及成都，上海，北京，广州，西南，长三角，京津，珠三角等区域。公司凭借专业猎头顾问，丰富行业优势，专业人才数据库，先进的服务理念和务实得管理概念，为客户提供“高效，专业，准确的个性化服务”，并成功为客户寻访众多精英人才。专注于快速消费品，零售奢侈品，房产，制造业，工控机械, 金融，IT等行业的专业人才服务，所招聘主要涉及销售市场，运营管理，财务，人力资源，供应链等部门管理和专业人才。

我们重视同AND公司建立长期战略合作关系的客户，秉承客户优先的理念。我们期待与客户在不同区域展开全面合作，并为客户定制全方位招聘整体解决方案。

目前安德客户80%来自全球知名企业，20%来自中国企业。

我们的专职顾问和专家成员，具有有多年的猎头从业经验，来自跨国企业以及国内企业精英，有着长期专业实践经验，丰富的经历和广泛的当地人脉，借助公司的网络系统能更多为客户提供高效，专业，准确的人才搜索服务。