天津招聘

Position Summary:

  

Respond to enquiries from the organization's sales force or customers about the technical aspects of the organization's products and services. Follow systems specifications and formalized representations of solutions (for example, flow charts, models) to configure systems that meet customer needs. Prepare basic technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system. Deal with the customer complaint and on site service. Take care of customer relationship.

    

Essential Duties and Responsibilities:

• Pre-sales activities include analyzing customer’s technical needs and suggesting solutions. Post-sales activities include resolving implementation problems and conducting user training
• Collect and analyses information from customers to understand their business and their technical needs
• Provides in-depth technical information and support to distributors and/or end-users who require assistance with system design and technical troubleshooting to support PSG China business
• Utilize technical knowledge to provide rapid, accurate and efficient answers to incoming inquiries
• Develops training curriculum and conducts training internally and for distributors and other industry participants, such as EPCs, consultants, and end users.
• Provide technical advice to the sales team to develop, sell, and successfully implement product or service solutions that will meet the customer’s needs
• Estimate the costs, resources, time, and technical requirements of modifying, configuring, and installing the organization’s products and services to meet customer needs
• Communicate with internal department, coordinate customer’s repair requirement.
• Fill out the site "installation and commissioning services records", invite customer service evaluation, give advice and suggestions
• Provide on site service to solve the customer application or product quality issue.
• Other task assigned by supervisor.

                            

Qualifications/Requirements

• Bachelor's degree in Mechanical Engineering or related major
• More than 3 years related experience in main international pump supplier is preferred
• Solid pump knowledge and good communication skills in English
• Passion to have business success through team work, positive working attitude

          Strong manipulative ability to repair pump and good communication skill with

关于都福：
 美国都福集团是一家年营业额达70亿美元，全球领先的多元化工业产品制造企业。都福集团50多年来先后收购了全球数百家生产企业，旗下五大业务部门即工程系统、流体、制冷与食品设备、加油站设备、图像和识别五大业务部门的产品及服务涉足全球多个国家和地区。目前，都福在全球拥有超过200家的生产基地，约30家子公司和26,000名员工，年销售额达近百亿美元。

都福中国：
2009年，都福在上海成立了中国区总部。在所有员工的共同努力下，中国已成为都福全球最重要的战略市场和区域运营中枢。今天，都福集团旗下30多家子公司大部分已进入中国市场，其中包括路特利举升机、百士吉泵业、舒瑞普科技、优必得石油设备、马肯依玛士等业界享有盛誉的品牌子公司，并取得了可喜的成绩。同时，都福中国将秉承着‘致力于成为工业市场的行业领导者，与客户共赢’的宗旨，通过强大的本地化优势和领先的全球化服务经验，继续为中国客户提供更多样化、更完善的产品和服务，在中国这个充满活力的市场上取得更大发展。

截止目前，都福在中国区的员工达2000多人，在中国区的办公室、生产制造基地已遍布上海、苏州、深圳、北京、天津、海门等地。