天津招聘

1.To put the employee first in our delivery of excellent customer service at all 

times 

2.To undertake the administration of HR processes and procedures, ensuring all 

administration is completed in a timely manner and communicated effectively to 

employees and Managers.

3.Act as the first point of receipt and triage within SLA of service requests

(emails and forms) to HR Shared Services, ensuring that where possible 

requests are resolved at first review and if not then assigned to the appropriate 

team to support the customer / activity.

4.Administrative & Service Center tasks include but are not limited to:

1)Answer and respond to incoming phone calls, web chat, case management and

emails in adherence with myHR protocol and service standards

2)Assists employees and managers in all stages of the employee life cycle 

(onboarding, job changes, retirement, etc.), and able to provide reference to

various company policies and procedures regarding a variety of situations.

3)Serve as a first contact to answer employee questions about company

correspondence and clarify any company communications and policies

4)Prepare ad hoc mail merges as required by the business

5)The preparation and submission of employment references

6)Managing and maintaining accurate employee records (electronic & paper

based).

7)Administration of the absence and leave proces

8)Administration of new starter materials

5.Participate in HR projects as part of the Otis business calendar and ad-hoc in

relation to business requirements.

6.Ensuring personal completion of helpdesk tasks within KPI timescales.

7.To carry out and undertake any relevant training deemed necessary.

8.Ensure adherence to all Company Policies and Procedures. 

9.Be fully conversant and compliant with all Environmental Health and Safety 

procedures. 

10.Complete quarterly ethics module as advised by Ethics & Compliance Officer 

(ECO)

11.Fully comply with all Quality, Environmental Health and Safety directives 

including but not limited to PPE, Accident Reporting, Cardinal Rules, Risk 

Assessment Method Statement (RAMS), and Achieving Competitive Excellence

(ACE).

1.Full-time graduates with bachelor's degree or above

2.Major in Human Resources or Business Management

3.Excellent communicaiton skill both in Chinese and Japanese

4.Be proactive and accountable, adapt to change, an innovator

5.A good team player with flexibility, passionate to learn

奥的斯推动世界前行，让人们在更高、更快、更智能的世界联系无间、发展无限。我们是全球知名的电梯和自动扶梯制造商、安装和服务提供商，每天运送乘客约20亿人次，维保电梯和电扶梯210多万台。在世界各地诸多知名的地标建筑、交通枢纽、商厦和住宅等，都可以看到奥的斯电梯的身影。奥的斯总部位于美国康涅狄格州，全球员工约70,000人，其中包括约41,000名维保工程师，致力于满足全球200多个国家和地区的客户和乘客需求。

Otis gives people freedom to connect and thrive in a taller, faster, smarter world. The global leader in the manufacture, installation and servicing of elevators and escalators, we move 2 billion people a day and maintain more than 2.1 million customer units worldwide. You’ll find us in the world's most iconic structures, as well as residential and commercial buildings, transportation hubs and everywhere people are on the move. Headquartered in Connecticut, USA, Otis is 70,000 people strong, including 41,000 field professionals, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories.