天津招聘

Qualifications and Experience:

?             Graduate Engineer from reputed college

?             At least 3 years of functional experience in Finance domain

?             Hands-on SAP FICO configuration experience with focus on FICO Controlling – Cost Centre Accounting, Profit Centre Accounting, Product Costing, Profitability Analysis, Project System, Results Analysis, Unsettled Costs, Month End Close, Overhead assessment and settlement

?             Experience of one full lifecycle SAP R/3 implementation experience would be desirable

?             At least 4 years of Experience in supporting SAP ERP at large client engagement

?             Experience and knowledge of key integration points between SAP modules

Responsibilities:

?             Facilitate the implementation and support of SAP modules to enhance the clients’ business functionality

?             Analyze the current business processes and scenarios of the client and recommend/develop solutions to meet the client’s needs

?             Act as liaison with client for troubleshooting: investigate, analyze, and resolve software problems

?             Help develop necessary modifications/enhancements to address clients' needs

?             Guide end-users on ‘how to do’ basic transactions in SAP system and solve problems

?             Able to understand the issues/tickets, get Root cause for the problem and categorize them into respective functions

?             Understand the different Severities and Priorities based on the Level of issue

?             Understand the different SLA's and coordinate with support team for expediting the resolution of tickets

?             Ability to Coordinate with Business users and Support team

?             Ability to escalate the issues to the next level and keep the users updated about the progress of the issue.

?             Understand the different monitoring requirements

?             Proactively provide overall feedback to Production Support Manager

?             Ability to search for similar problems in the database and suggest resolution as applicable or pass it on to right stream of next level of support for quick resolution

?             Understands interfaces/batch jobs working

Other Attributes:

?             Ability to analyze problems and provide clear recommendations

?             Able to collaborate with clients and have a strong desire to excel.

?             Excellent written and verbal communication skills

?             Good interpersonal skills

?             Must be able to work independently and can manage own workload with little to no supervision

?             Able to Multi-task and work under tight deadlines

?             Maintain a thorough knowledge of the organization and adheres to all organizational standards and maintaining a high degree of customer satisfaction

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