天津招聘

The Application Engineering department supports the Thales IOT customer base implementing Cinterion module based applications.

    

    

The Application Engineer

    

• is responsible for directing customer support projects assigned to him.
• is responsible for achieving the agreed project objectives: timing, quality and costs.
• is responsible for planning the provision of the agreed services and for the preparation of necessary documentation to support customer projects.
• is working in his particular field of expertise for customer support projects. His task is to deliver the agreed services on time and with the agreed quality and levels of cost.
• is responsible to have, at any time, a good overview of the progress of his projects and to report any deviations from the goals.
• is responsible to maintain his level of expertise in his field, according to the latest technological advances and developments.

    

 

    

MAIN TASKS:

    

 

    

General

    

·         Participation in the planning and selection of tools, measuring instruments and measurement systems

    

·         Participation in creating guidelines for development and project work

    

·         Conducting technical reviews, and their moderation

    

·         Prepare and provide training for other functional units of our company, distributors and customers

    

·         Participation in contribution to R&D development projects, mainly for customer feedback and prioritization

    

·         Autonomously solve customer problems and verify the solutions by applying appropriate measures and tests

    

 

    

Customer projects:

    

·         Planning and implementation of support, for the ongoing and qualifying measurements, in line with the agreed support contracts

    

·         The analysis, measurements and evaluation of customer applications in his respective area of hardware and software expertise.

    

·         Handling of customer requests in the context of customer-support projects

    

·         Investigation of reported customer issues with a view to finding a solution to the problem

    

·         Entering the identified product errors in to the Product Development-bug database

    

·         Advisory support during the development and introduction of new products, for the development department

    

 

    

Customer project management:

    

·         Implementation of delegated customer support projects, in cooperation with members of the AE, from other disciplines

    

·         Control and implementation of the communication with the customer

    

·         Selection of appropriate working methods for the efficient implementation of customer support projects

    

·         Regular reporting on project status and forecasting the chance of success of customer support projects

    

·         Reporting imminent risk, or critical situations, to the manager of Application Engineering.

About Thales.
The people who make the world go round – they rely on Thales.

Thales is a global organization with 80,000 employees in 68 countries, operations on all continents serving five major markets, all of them of vital importance for our societies: aerospace, space, ground transportation, defence and security, and digital security.

Our customers come to us with big ambitions: to make life better, to keep us safer. Combining a unique diversity of expertise, talents and cultures, our architects design and deliver extraordinary high technology solutions. Solutions that make tomorrow possible, today. From the bottom of the oceans to the depths of space and cyberspace, we help our customers think smarter and act faster – mastering ever greater complexity at every decisive moment along the way.


关于泰雷兹
推动世界运转的人们，无不依赖泰雷兹。

泰雷兹是一家业务遍及各大洲的国际企业，在68个国家和地区拥有8万多名员工，所服务的五大业务市场对各国社会至关重要，包括航空、航天、地面交通、防务与安全以及数字安全。

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