SH-MP-Product Technical Specialist (职位编号:000763)
上海思百吉仪器系统有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2019-09-21
- 工作地点:上海-徐汇区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:1.2-1.5万/月
- 职位类别:技术支持/维护工程师
职位描述
MAIN PURPOSE OF JOB:
Conduct pre-sales and after-sales support related to NTA (Nanoparticle Tracking Analysis) and DLS (Dynamic Light Scattering) technologies within the China market, working with Territory Sales Managers, Inside Sales and Marketing team to develop Malvern Panalytical’s NanoSight NTA&DLS product awareness to achieve NTA & DLS sales targets of P&F sector on yearly basis. Be professional in product knowledge to provide advanced technical support and training to inside and outside customers.
REPORTING LINE
- Line Manager: Biosciences Development Manager of P&F Sector in China
RESPONSIBILITIES
? Act as Field Application Scientist to support NTA&DLS product line focused on applications in Pharm&Food sector;
? Support Pre-sales activities for potentials sales opportunities by seminars, demos, user meeting, marketing conference, tender competition as well as necessary paper works;
? Work out marketing activity plans with Biosciences Development Manager to promote NTA and DLS product line on yearly basis.
? Collaborate with other product specialists and product managers to execute company’s cross-product line strategy.
? Be ownership for all demo instruments and demo cases of your responsible product line;
? Present as a speaker on behalf on Malvern-Panalytical company at professional conferences when needed;
? Maintain good customer relationship with current installations using professional knowledge by key account visits, retraining, project collaboration etc, insist on a customer-centric strategy;
? Be sensitive to marketing competition landscape and update competitioninformation to sales team.
? Prepare monthly sales report on leads/prospect follow-up, marketing activities, Gap Analysis and Win/Loss analysis.
? Contribute to any internal sales support trainings and external marketing content (e.g. Webinars, Testimonial, Application notes) related to your responsible product line;
IMPACT:
? on sales target achievement of NTA and DLS;
? on customer satisfaction improvement;
? on product promotion and branding;
? on leads generation
ACCOUNTABILITY:
Ultimately be ownership for your product line in China market. Responsible for high quality pre-sales support to P&F sector. Must have an acute commercial sense and behave as customer-focus. Be professional with your responsible product line, able to guide customers and solve their problems with expert knowledge.
COMMUNICATION:
Customer Communication
Be professional in communications with inside and outside customers;
Have commercial sense when communicate demo results with potential customers;
Be patient and professional with customers’ angry complains;
Internal Communication
? Be professional and commercial-based when give internal training to sales team/marketing team about competition landscape and provide market intelligence and customer requirements;
? Be open, friendly and in a timely manner when communicate with inside teams;
? Be actively when communicating with global teams on behalf of China team;
ENVIRONMENT AND HOURS:
Hours and conditions according to the Spectris China standard terms and conditions (Flexible working time);
Based in the Spectris Beijing office.
Frequent travel around China required;
任职资格:
SKILLS AND KNOWLEDGE REQUIRED OF THE JOB HOLDER:
Qualifications:
Ideally Master’s degree or higher in a pharmaceutical, biopharmaceutical, formulation or biosciences, a knowledge of particle size analysis (DLS & NTA) would be preferred;
Fluent in Mandarin Chinese and English, spoken and written.
Good presentation skills, both Chinese and English;
Good communication skills, both with inside and outside customers;
Skills & Experience
? Previous pre-sales support experience is expected. Minimum of 3 years’ direct industrial and/or academic experience is required;
? Experiences in a technical/commercial role and/or sales support role is ideal.
Knowledge
? Knowledge of pharmaceutical or biopharmaceutical or biosciences are required;
? Knowledge of DLS, NTA, SEC-MALS and other size analysis techniques is a plus;
? Knowledge of technical presentation at customers’ sites or conferences is required;
? Curiosity of learning new technologies and faster learner is required;
? The capability of influencing others is a plus;
CORE COMPETENCIES:
? Customer Focus
? Decision Quality
? Drives Results
? Communicates Effectively
? Self-Development
? Collaborates
职能类别:技术支持/维护工程师
公司介绍
Spectris is a leading supplier of productivity-enhancing instrumentation and controls. Our businesses are leaders in the markets they serve, with recognised brands and award-winning products.
What we do
We make highly-specialised measuring instruments and controls for some of the most technically demanding industrial applications. Our products and services aim to enhance customers’ productivity, yielding them clear benefits by helping them to work better, faster and more efficiently.
How we do it
Alongside our products, our people are key to our success and play an essential role in delivering our strategy, particularly in the development of new products, software and services and building relationships with customers. We encourage a culture of entrepreneurial initiative, underpinned by our values and Code of Business Ethics. We look for similar characteristics in the companies we acquire or partner with.
Our strategy
Our strategic objective is to deliver sustainable profitable growth for our shareholders by enhancing the productivity of our customers. This is focused not just on the supply of equipment but, increasingly, on the provision of innovative customer solutions, involving services, software and related activities.
联系方式
- 公司地址:上海市田州路99号新安大楼9号楼401室 (邮编:200233)