客服运营助理
丹尼尔惠灵顿贸易(深圳)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2019-08-27
- 工作地点:深圳-南山区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:6-8千/月
- 职位类别:客服专员/助理
职位描述
Daniel Wellington is a Swedish company. We are today a truly global brand who have sold to almost every country world wide and with offices located all around the world. We have since our inception in 2011 challenged the watch industry by going our own way and we are always looking for brilliant people that want to grow together with us. We give you the possibility to influence, take ownership, and be a part of a journey that only just begun. Join us in our movement, together we engage the world.
Daniel Wellington是一间瑞典公司。我们是一个全球性的品牌,行销通路几乎涵盖全世界每个国家,世界全球都有分部。从2011年创立以来,我们以自身独特的方式挑战手表行业,也一直在不停地寻找愿意与我们一同成长的人才。DW将赋予你施展影响力、发挥自主权的各种可能性,而这段旅程才刚刚开始。加入我们,让我们携手联动世界。
If you would like to contribute to our global movement, here is how you can help us to engage the world.
如果你想有助于我们的全球进展,这是你可以帮我们融入世界的方法。
YOUR CHALLENGE 你的挑战:
- 协助部门信息梳理,部门工作计划的制定及监督落实
- Assist in the compilation of departmental information, the development of departmental work plans and supervise its implementation
- 协助全渠道客户信息与需求的收集和反馈工作,协助进行数据统计与分析,了解客户需求动向,制定可行性计划及方案
- Assist in the collection and feedback of omni-channel customer information and needs, assist in data collection and analysis, understand customer demand trends, and develop feasibility plans and actions
- 协助制定客服系统培训方案计划
- Assist in the development of customer service training program
- 主动发现部门实际工作中的问题,并作出反馈,结合业务需求给出合理性的建议/改善计划;
- Proactively identify potential problems, and provide feedback to give reasonable suggestions/improvement plans in conjunction with business needs
- 工作会议的组织工作和会议纪录
- Help organize meetings and take meeting minutes
WHO YOU ARE 希望你:
- 1年以上工作经验
- 1 year of work experience, with e-commerce experience / customer service preferred
- 善于沟通,语言表达顺畅,学习能力强
- Good communication skills, and strong learning ability
- 思维敏捷,思路清晰、具有较好的数据分析能力
- Good logical thinking, and good data analysis capabilities
- 有独立完成工作的能力,有良好的抗压能力与协调能力
- Ability to work independently, can handle working in a fast-paced environment
- 熟悉运用PPT、Excel
- Familiar with PPT, Excel
- 流利的英文听说读写能力
- Fluent English listening, speaking, reading and writing skills
And you're an even better match if you also have 如果你有这些会更有优势
- 有电子商务经验/客户管理者的优先考虑
THIS IS #LIFEATDW 这就是#LIFEATDW:
As a member of the DW team, you are a part of an inclusive and diverse workplace, where we want you to be yourself. In addition to great benefits, you will get the chance to work in a global fast-paced and rapid-growing environment, constantly provided with new and exciting challenges. We take pride in building almost everything in-house, are all about constant learning and with that finding our own way of doing business. You will spend your days in collaborative and dynamic offices with a highly skilled team, do great work, and have fun while doing so.
作为DW团队的一员,你会是我们多样化团队的一部分,我们希望你可以自由的发挥自己。 除了有竞争力的薪酬福利外,你将会在一个快节奏、快速发展的全球化企业工作,不断尝试令人兴奋的新挑战。我们为公司业务的全面自主运营管理感到自豪,并通过不断地学习、探索,形成我们独特的经营方式。 你将会在一个专业而活跃的团队中通过共同协作,出色完成任务,享受工作的乐趣。
职能类别:客服专员/助理
公司介绍
Daniel Wellington是一间瑞典公司,总部位于瑞典首都斯德哥尔摩。我们是一个全球性的品牌,行销通路几乎涵盖全世界每个国家,目前在全球范围内有七间分部。从2011年创立以来,我们以自身独特的方式挑战手表行业,也一直在不停地寻找愿意与我们一同成长的人才。DW将赋予你施展影响力、发挥自主权的各种可能性,而这段旅程才刚刚开始。加入我们,一起融入世界。
Brand Story
品牌故事
On a trip halfway across the world, founder Filip Tysander met an intriguing British gentleman with impeccable yet unpretentious style. The *** had a particular fondness for wearing his vintage watches on old, weathered NATO straps. Inspired by his new acquaintance, Filip created his own line of watches - minimalist and refined.
The ***’s name? Daniel Wellington.
品牌创始人Filip Tysander在一次环球旅行中遇到一位气质独特穿着考究的英国绅士,他佩戴着的复古手表搭配有着岁月痕迹的尼龙表带。Filip从这样佩戴尼龙表带的方式中获得灵感,并创立了自己的手表品牌 – 设计简约而精致。
这位英国绅士的名字是?Daniel Wellington。
联系方式
- Email:RecruitAPAC@danielwellington.com
- 公司地址:浙江省杭州市萧山区新塘街道南秀路888号1层DW精品店