SH-MP-Customer Service Engineer (职位编号:000750)
上海思百吉仪器系统有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2020-03-17
- 工作地点:上海-徐汇区
- 招聘人数:2人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:0.8-1万/月
- 职位类别:销售工程师
职位描述
Main purpose of job
To repair and maintain customer instruments
To provide technical customer support
Reporting line
Customer Support Territory Manager-China.
Responsibilities
Essential Duties and Responsibilities:
? Responsible for installation, commissioning, maintenance, and repair of current installed base of XRF or XRD instruments in China.
? Troubleshoot, diagnose customer problems and coordinates appropriate corrective action directly or within the North China team and the customer.
? Conform always to Malvern Panalytical and customer’s safety, cleanliness, and working protocol policies to maintain a safe and clean work environment.
? Ensure that guidelines and standards of work expected by Malvern Panalytical are understood and met. Carry out preventative maintenance activities to installed base as per factory guidelines.
? Provide Service Support and basic training after installation.
? General Service administration activities and report submission.
? Responsible for proper spare part handling per internal procedures.
任职资格:
Qualifications:
? Bachelor degree or above on Electrical & Mechanical, Automation, Physics or related education. Knowledge of Physics , Chemistry, Electronics, Mechanics preferred.
? Minimum 4 years of relevant experience in analytical instrument preferred.
? Able to read electronic drawings, technical manual in English.
? Excellent verbal and written communication and presentation skills with MS office proficiency.
? Self-sufficient in computer/networking skills necessary to analyze logs, summarize data.
? Able to travel both domestically and internationally on short notice.
职能类别:销售工程师
公司介绍
Spectris is a leading supplier of productivity-enhancing instrumentation and controls. Our businesses are leaders in the markets they serve, with recognised brands and award-winning products.
What we do
We make highly-specialised measuring instruments and controls for some of the most technically demanding industrial applications. Our products and services aim to enhance customers’ productivity, yielding them clear benefits by helping them to work better, faster and more efficiently.
How we do it
Alongside our products, our people are key to our success and play an essential role in delivering our strategy, particularly in the development of new products, software and services and building relationships with customers. We encourage a culture of entrepreneurial initiative, underpinned by our values and Code of Business Ethics. We look for similar characteristics in the companies we acquire or partner with.
Our strategy
Our strategic objective is to deliver sustainable profitable growth for our shareholders by enhancing the productivity of our customers. This is focused not just on the supply of equipment but, increasingly, on the provision of innovative customer solutions, involving services, software and related activities.
联系方式
- 公司地址:上海市田州路99号新安大楼9号楼401室 (邮编:200233)